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This position will be part of a team that is responsible for the growth, on-going maintenance and development of large-scale on-premises and cloud server farms running primarily on Linux and Unix Infrastructure.
Requires mid-level (12+ years) career experience in maintaining large numbers of UNIX / Linux servers.
Requires a self-starter with strong work habits and superior interpersonal skills.
Perform as system administrator to support the installation, configuration, troubleshooting, backup, recovery and upgrading of Linux and Unix Infrastructure.
Execute patch and vulnerability management on UNIX / Linux environments.
Experience with legacy Client-UX and IBM AIX server hardware and Operating Systems.
Execute configuration management, troubleshooting and maintenance as well as administrative execution of patch and vulnerability management.
Working knowledge of tools and mechanisms for distributing new or upgraded software to ensure customers receive current versions of supported software as they become available.
Experience in resolving complex issues related to break-fix, performance tuning, and deployments.
Ability to provide Level 3 support during US business hours and on-call support outside of US business hours (including weekends) for high priority and critical cases, during major infrastructure activities (upgrades, etc.),
Basic Knowledge with storage administration (NFS, CIFS, iSCSI, NAS / SAN, etc.) preferably NetApp.
Knowledge of TCP / IP, BIND, LDAP and other core technologies such as NTP, TCP / IP, FCIP, iSCSI, SAN, NAS etc.
Mentor and guide remote Support Team with UNIX / Linux related issues & escalations.
Partner and collaborate with a local Engineering Team to ensure platform stability and reliability.
Qualifications :
Bachelor’s degree in computer engineering or equivalent experience in Information Technology Data Center management.
12+ years of progressive experience in UNIX / Linux support and troubleshooting.
Possess excellent understanding of UNIX / Linux fundamentals and concepts.
Knowledge of RHCE, VSphere ESXi, HPUX, Rapid7, Qualys and AIX.
System Administration experience with Red Hat and other Linux flavors.
Experience in installation, upgrade, maintenance and troubleshooting of RedHat based servers.
Knowledge of ITSM Incident / Change / Problem management processes.
Knowledge of server log tools.
Hands on experience with racking and cabling of servers in a commercial and on-premises data center environment.
Customer Service Experience.
Self -driven, Proactive approach
Automation techniques (Ansible, PowerShell etc.)
Extensive experience in Monitoring tools management / administration and troubleshooting (Oracle Enterprise manager, Nagios, Zabbix etc.).
Outstanding written and verbal communication skills, ability to coach and mentor teammates. Ability to partner and collaborate with customer Engineering Teams.