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Personal Insurance Account Manager

Summary : The Personal Insurance Account Manager is responsible for proficiently assisting our clients with service and risk management needs in accordance with agency standards and workflows.

Essential Duties and Responsibilities :

• Provide no excuse client service to assigned accounts.
• Perform customer service and account management responsibilities which include resolving issues related to billing, making changes to the policies and responding to policy coverage related questions in a timely and professional manner in accordance with agency standards and workflows.
• Perform renewal review process in accordance with our client tiers, agency standards and workflows.
• Responsible for sales of personal insurance products to existing clients.
• Determine reasons for requests for cancellations and act to save accounts in accordance with agency standards and workflows.
• Maintain client files on computer system and use computer system to perform all transactions by keeping up-to-date on agency automation.
• Maintain proper level of communication and build effective relationships with clients and companies.
• Keep up-to-date on company web-sites, rates, forms and coverage changes through e-mails and webinars in order to quote, make changes, and cancellations as necessary.
• Perform all activities relating to the public, clients and companies to avoid issues involving potential errors and omissions.
• Participate in seminars and other training to maintain required licenses and for knowledge, skill and leadership development.
• Perform other duties as requested.

This is a remote position.

Compensation : $40,000.00 - $52,000.00 per year.

Your future as an Independent Insurance Agent starts here.

If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice!

IIANC's members are Trusted Choice independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.