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Certified Medical Assistant (CMA) Telehealth Support

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke University Health System- Telehealth Support seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together.

Duke Health offers secure virtual visits with primary care doctors, urgent care providers, and specialistsconveniently from your mobile device or computer. Choose video visits for real-time care or E-visits for quick consultations without a camera.

Clinic Location and Hours : Hybrid, MondayFriday, 7 : 45 AM 4 : 15 PM

Job Summary : The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and / or nursing staff in the examination and treatment of patients and ensure the clinic / office runs smoothly.

Administrative Duties :

• Answer telephones
• Greet patients
• Update and file patient medical records
• Fill out insurance forms
• Handle correspondence
• Schedule appointments
• Arrange for hospital admissions
• Arrange for laboratory services
• Handle billing and bookkeeping

Clinical Duties :

Required Qualifications at this Level

Education :

Experience :

Degrees, Licensure, and / or Certification :

Knowledge, Skills, and Abilities :

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions : Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.