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How You Move Is Why We're Here

Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full Time

Work Shift

Day (United States of America)

Compensation Range

The base pay scale for this position is $31.87 - $32.82. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to : scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What You Will Be Doing

Job Description Years Of Experience Required Years Of Experience Preferred 1 yr in pt care setting, 1 yr out patient. Knowledge of communication of patient status through recording and reporting of clinical data (i.e. vital signs, pulse oximetry, height and weight), basic medical terminology. Strong customer service orientation. 2 Medical Knowledge of conditions or situations that should be reported to supervising nurse, or physician.

Physical Working Conditions

Continuously stand / walk or lift / handle / carry material or equipment of moderate weight (20 to 50 lbs).

Environmental Working Conditions

Located in an indoor area with frequent exposure to mild physical discomfort from dust, fumes, temperature, and noise. Examples : patient care providers and laboratory technicians.

Hazards OSHA

Category 1 Tasks that involve exposure to blood, body fluids, tissues, and other potentially infectious materials.

Position & Unit Accountabilities

Develops / Manages Processes & Systems - Assists with contracts Assists in the negotiation of physician managed care contracts, analytics, and financial modeling. Upholds Standards / Expectations of HSS Staff - Coordinates enrollment Coordinates physician enrollment in managed care plans. Upholds Standards / Expectations of HSS Staff - Ensures compliance Ensures compliance of managed care companies with negotiated contracts. Upholds Standards / Expectations of HSS Staff - Resolves payor issues Follows-up and resolving payment issues with Insurance Payors. Upholds Standards / Expectations of HSS Staff - Acts as liaison Acts as a liaison between physician offices and Insurance Payors. Upholds Standards / Expectations of HSS Staff - Assists with meetings Schedules, coordinates, and documents for all PHO related meetings. Maintains Documentation & Manages Information - Maintains tracking logs Creates and maintains tracking logs for Insurance Payor issues and accountability for closing out items. Upholds Standards / Expectations of HSS Staff - Oversees PHO line Oversees PHO phone line, answers and responds to inquiries, and assist with urgent physician office issues. Upholds Standards / Expectations of HSS Staff - Attendance Maintains satisfactory attendance record. Upholds Standards / Expectations of HSS Staff - Maintains punctuality Reports for duty punctually. Upholds Standards / Expectations of HSS Staff - Adjusts to change Adjusts to changing situations and work assignments. Unit Specific : (Ambulatory Care) Applies casts Sets up for cast application and assists physician to hold and pass materials, as required. Unit Specific : (Ambulatory Care) Completes EKG Completes EKG as directed. Unit Specific : (Ambulatory Care) Prepares site for invasive joint injections / aspirations Prepares patient for invasive joint injections / aspirations utilizing sterile techniques. Demonstrates Clinical Proficiency - Assists with sutures Assists with removal of sutures and staples under direct supervision of clinical privileged license personnel. Unit Specific : (Ambulatory Care) Stocks exam rooms weekly and as needed Stocks exam rooms weekly and as needed. Unit Specific : Ensures patient care areas are clean and presentable Ensures that patient care areas are clean, neat and ready for patient use. Unit Specific : Maintains the patient's medical records according to requirements Maintains the patient's medical records according to requirements. Unit Specific : Obtains and reports vital signs Obtains and reports vital signs to the RN or physician, as applicable. Unit Specific : Participates in programs & huddles Participates in programs and huddles as designated.

Education Required

May include specialized or vocational courses; Completion of Medical Assistant program with certificate. Additional acute inpatient or ambulatory didactic and clinical training such as obtained through completion of a corpsmen or patient care associate program, or equivalent experience. High School Diploma or equivalent (G.E.D.), may include specialized or vocational courses.

Education Preferred

Certifications / Licensure Required Medical Assistant; BLS (Basic Life Support) BLS Certifications / Licensure Preferred Knowledge of application and use of some braces and other Durable Medical Equipment.

Non-Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.