Mental health case manager serp_jobs.h1.location_city

Job Description

Job Description

Our Core Values The culture at Prism Health North Texas is built on our shared Core Values.  We make hiring, firing, promotion and performance review decisions based on these values and behaviors, so it is important that you also share these Core Values :

• We are solution seekers.   The organization’s founders found solutions even during the AIDS crisis of the 80’s; we remain proactive, thrive on change, and always willing to take the lead.
• We have a can-do attitude . We are flexible, agile, and never say, “It’s not my job.” We always seek growth, and we are never late but always willing to stay late to see the last patient.
• We are mission driven . We are committed to health equity; recognize all contributions are meaningful and valued. It is never about the me or I, but about the we.
• We care about people .  We celebrate diversity, equity, and inclusion; we are kind and practice acts of kindness, all in service to our patients and each other.

General Description :

The Non-medical Case Manager (N-MCMC) coordinates psychosocial support services for persons living with HIV / AIDS. The case manager provides a range of client-centered activities focused on improving access to and retention in needed core medical and support services. The N-MCM provides coordination, guidance, and assistance in accessing medical, social, community, legal, financial, employment, vocational, and / or other needed services. The N-MCM provides case management services at all agency locations, offsite locations, within other community-based partner organizations and curbside / home visits when needed. The N-MCM conducts ongoing needs assessment, monitors care plans, documents referral outcomes to support patients towards self-sufficiency. The case management goal with each patient is to obtain viral suppression through a multi-team approach.

Responsibilities Specific Responsibilities of the Job :

Follow-up with patients and authorized families to ensure that services provided are helpful, appropriate, and adequate.

o Provide supportive case management to patients living in emergency shelters, encampments, rapid rehousing, or permanent supportive housing.

o Complete offsite visits with patients to verify homelessness in areas such as emergency shelters, domestic violence shelters, encampments, and other areas not meant for human habitation.

o Obtain relevant social history, perform needs and safety assessment as patients enter short- or long-term housing programs.

o Prioritize patients who are at risk of homelessness either through eviction or loss of current housing condition.

o Complete housing assessments with individuals or families experiencing homelessness

o Facilitate emergency shelter or hotel placements

o Provide high-quality, trauma-responsive case management services patients

o Manage documentation for 3rd party housing prioritizing into the Homeless Management Information System (HMIS)

o Work with housing partner agencies to prioritize housing services

o Provide supportive case management to patients living in emergency shelters or permanent supportive housing.

Job Requirements :

Education and Experience :