Network engineer serp_jobs.h1.location_city

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Network Support Engineer II

Key Responsibilities :

• Provide technical support for network infrastructure, including routers, switches, firewalls, and load balancers, ensuring high availability and performance.
• Troubleshoot and resolve network issues escalated from frontline support, using strong analytical and diagnostic skills.
• Collaborate with engineering and operations teams to implement network changes, maintenance activities, and incident response plans.
• Maintain and update network documentation, including topology diagrams, configuration records, and support procedures.
• Assist in testing and validating network upgrades, patches, and new deployments in a support capacity.
• Participate in support planning sessions, daily team syncs, and backlog grooming to ensure timely issue resolution.
• Contribute to continuous improvement efforts by identifying recurring issues and recommending process improvements or automation opportunities.
• Support other operational and project-based tasks assigned.

Required Qualifications :

Routing and switching (Cisco routers and switches, VMware SD-WAN)

Preferred Qualifications :

Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time. The estimated salary range for this role is $65,835 - $85,500.