Office coordinator serp_jobs.h1.location_city

Office Coordinator

You'll be joining a dynamic 7-person office team across the United States, with 3 team members based in San Francisco including the Office Manager who oversees all U.S. offices. As the home base for many of our senior leaders and Managing Directors, our San Francisco office is at the center of the action - hosting frequent high-level meetings, welcoming portfolio company founders, and serving as a hub for collaboration across our global network.

We're a team that takes pride in working hard, serving with excellence, and having fun along the way. We believe that creating an exceptional office environment isn't just about logistics - it's about building a space where our team and guests feel energized, supported, and inspired to do their best work.

We're looking for someone who genuinely loves creating exceptional experiences for people. As our Office Coordinator, you'll be the heartbeat of our office - the first smile people see, the person who anticipates needs before they're asked, and the one who makes everyone feel genuinely cared for. This isn't just a front desk job. You'll orchestrate the daily employee and guest experience with the warmth and precision of Michelin-star hospitality. You'll own the details that make our office feel seamless, welcoming, and special every single day.

If you take pride in making people's day better, notice the small things others miss, and thrive in a role where presence and service matter deeply - this role is for you.

Key Responsibilities

Hospitality & Guest Experience

• Greet every employee and guest with genuine warmth and professionalism
• Orchestrate seamless guest journeys from arrival to departure (beverages, conference room escort, amenities)
• Anticipate needs and create "wow" moments through thoughtful details
• Maintain building access and security protocols (guest lists, badges, escort procedures)

Office Operations & Coordination

Administrative Support

Qualifications

At General Catalyst, we believe the best ideas and the boldest outcomes come from people who bring different perspectives to the table. We know that outlier outcomes require us to think differently than everyone else. That's why we're committed to building teams that reflect a wide range of backgrounds, experiences and ways of thinking. Diverse perspectives are essential to our mission of responsible innovation and creating inclusive prosperity.