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Office receptionist • san jose ca
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Medical Front Office Receptionist
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Indian Health Center of Santa Clara ValleySan Jose, CA, US- serp_jobs.job_card.full_time
Job Description
Job Description
Job Description : Medical Front Office Receptionist
Reports To : Clinic Manager
Status : Full-Time Regular, Non-Exempt
Position Summary : A team player with the willingness to learn and adapt to a fast paced work environment. Bilingual in Spanish / English for translation, greet patients, check patient in / out, schedule appointments, answer calls, process and distribute mail and collect co-payments. Provide backup assistance within department areas as appropriate. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery.
Duties & Responsibilities :
- Assist the Front Office staff with the daily pre-registration of patients scheduled for appointments
Schedules and confirms medical appointments. reschedules, cancels, performs patient call backs, and checks voice mail throughout the day
Performs data entry of insurance information and processes patient co-payments
Greets all patients arriving to our clinic in a friendly and professional manner including staff, vendors, providers, and community members
Prepares intake information and initial registration following HIPAA guidelines
When requested, collects and deposits money at the end of every shift in accordance with the policy and procedures
Adheres to Finance policies when registering patients for appointments and labs
Required Qualifications, Knowledge &Abilities :
Physical Requirements :
sit, stand and walk for extensive periods of time;
Working Conditions :
Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.