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Onboarding specialist • washington dc
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Handle inbound / outbound calls to customers.Understand customer's demands and establish a relationship of trust.Provide sales assistance and help members with their accounts.Provide prospective memb...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Onboarding Specialist - MerusCase.Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms.
More than 50,000 lawyers across 170 ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Anduril Industries is a defense technology company with a mission to transform U.By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the def...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Owner Onboarding Representative.Our dedicated associates help the company achieve its mission to put the world on vacation.
Innovation and growth keep our work interesting and fun.Every day is a cha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
Kraken is a mission-focused company roote...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.
Our 13,000+ people are united in a shared pu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
EVS Training / Onboarding Coordinator-(250002QR).Oversees the coordination and evaluation of employee orientation and education programs as required by TJC, DOH, EPA and other federal and state regul...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for an Onboarding Specialist to guide customers through the onboarding journey and ensure successful solution launches.
Key Responsibilities Serve as the primary customer cont...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Onboarding Specialist to project manage the onboarding process and data integrations for new Version2.This individual must bring expertise and a background in working with Advancement Data...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Onboarding Representative.Greenspark is a venture-backed, Series A stage SaaS company backed by top tier VC investors with a vision to improve recycling rates and keep more metal out of la...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Maryland based company seeking a detail-oriented and enthusiastic Onboarding Specialist to create a welcoming and efficient onboarding experience for all new hires.
This role is responsible for mana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Maryland based company seeking a detail-oriented and enthusiastic Onboarding Specialist to create a welcoming and efficient onboarding experience for all new hires.
This role is responsible for mana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Product Manager For Onboarding At OnePay.Our Product Manager for Onboarding at OnePay will own the end-to-end new account experience for our Cash product, ensuring every customer's first step with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Associate Product Management - Client Onboarding Experience.Product Management at Capital One is a booming vibrant craft that requires reimagining the status quo finding value creation oppor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and fun.
Every day is a chance to learn something new and t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Youll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management : Human Centered - Obsesses about internal and external custome...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide.We represent companies at every stage of development, from entrepreneurial start-ups...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Onboarding Manager - United States.The Customer Onboarding Manager is one of the first members of the post-sales team to work with new and existing clients.
The Customer Onboarding Manager ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Capital OneMcLean, Maryland, USAserp_jobs.job_card.full_time +1
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Travel + Leisure CoNational Harbor, Maryland, USserp_jobs.job_card.full_time
Senior Associate, Product Management - Client Onboarding Experience
Capital One Financial CorporationMcLean, VA, United Statesserp_jobs.job_card.full_time
Attorney Recruiting Onboarding Coordinator
Wilson Sonsini Goodrich & RosatiWashington, D.C.serp_jobs.job_card.full_time
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Restaurant Delivery - Flexible Onboarding
DoorDashWashington, D.C., DC, United Statesserp_jobs.job_card.full_time +1
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Customer Onboarding Manager - United States
InsiderWashington, DC, USserp_jobs.job_card.full_time
Onboarding Specialist
PLS Logistics ServicesWashington, DC, USjob_description.job_card.30_days_ago
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Job Overview
Handle inbound / outbound calls to customers
Understand customer's demands and establish a relationship of trust
Provide sales assistance and help members with their accounts
Provide prospective members with sales information about our services
Provide help with new signups, cancellations, re-activations, and general account maintenance
Transfer and monitor requests to the tech team whenever an issue can't be resolved over the phone
Being available on an 8-hour shift, from 8 am to 6 pm
Represent the company at trade shows whenever necessary. Travel will be involved
Responsibilities
Maintain a good communication flow
Accurately register interactions with customers, so proper follow-up can be established
Monitor the status of the problems, while providing regular updates to customers
Offer solutions tailored to customer's situation and eventually upsell whenever there is an opportunity
Make sure that all tickets are logged into the system correctly
Be a company and brand advocate, being able to advertise the benefits and qualities of the platform
Qualifications
2 years of sales / customer service experience
Excellent verbal and written communication skills
Ability to build client relationships and retain members wishing to cancel
Computer proficiency
Punctuality
Good typing skills typing at the same time as listening to the call is essential
Desire to solve problems
Negotiation skills are desirable
Experience working with phones or in a call center environment is highly desirable
Previous experience working in the trucking field is an asset
Previous experience working in a tech company is an asset