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Academic Operations Manager

Compensation Range : Annual Salary : $56,890.00 - $76,800.00

Position Summary

The Academic Operations Manager reports to the Director of Academic Operations and serves as a resource for the JFKSOPSS leadership team in support of the operational administration of the School / College. This position manages and coordinates the operations functions within and across the programs within the School / College and as well as assigned University operations and processes across School / Colleges. The primary responsibility of this role is to manage a variety of projects within School / College as well as those which involve interaction with the University as a whole and to continually improve practices and procedures that create the highest level of efficiency possible within the School / College and in assigned areas across Schools / Colleges. The Academic Operations Manager will support the School / College with duties ranging from operations planning and management, project management, reporting and documentation for academic projects and administration of clinical / professional training processes.

Essential Functions

• Manages and coordinates contract administration for the School / College.
• Manages assigned academic, operational and clinical training workflows and processes of the School / College at the programmatic, department and / or School / College level.
• Plans, directs and prioritizes activities of the School / College (such as Commencement, simulations, test preparation, grant-funded projects, etc.) with external and internal constituents, vendors and other School and University colleagues.
• Recommends process changes to improve operational practices / procedures in the School / College.
• Collaborates with University departments and staff to facilitate and improve processes and services provided to the University by the School / College.
• Represents the School / College on committees, initiatives, and processes as assigned.
• Works closely with School / College Faculty and administrative leadership to ensure the completion and implementation of projects that impact the School / College.
• Coordinates the collection and maintenance of required documentation for the processes and procedures related to academic affairs operations.
• Monitors progress / improvement data and creates and maintains School / College operations reports.
• Responsible for event management, including organizing meetings, leading discussions, developing project plans, writing follow-up reports, revising and editing presentations, and following up on action items.
• Recruit, manage and report on ancillary College / School councils.
• Manages internal and external staff, faculty, and / or student inquiries received by the College / School by referring to appropriate team member as needed.
• Serves as liaison with other National University departments when their projects impact the School / College.
• Supports Associate Dean of Students with student retention related reporting and initiatives.
• Performs other job-related duties as assigned.

Supervisory Responsibilities

Requirements

Education & Experience :

Competencies / Technical / Functional Skills :

Location :

Hybrid Pleasant Hill, CA

Travel :

Travel required as necessary which may include college / school meetings, Commencement, and other School or University events.

National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.