Operations management serp_jobs.h1.location_city

Program & Operations Manager

This is a foundational position at MicroCothe first hire dedicated to building and operationalizing our program delivery function. You'll be the architect of our workflows, the driver of cross-functional alignment, and the operational backbone that enables us to scale.

You'll work directly with executives, creators, and partners, navigating conversations from the C-suite to individual contributors with professionalism and clarity. This role requires someone who can think strategically, execute tactically, and roll up their sleeves to get things done. Over time, you'll have the opportunity to build and lead a team, shaping the future of operations at MicroCo.

Key Responsibilities

• Design and implement processes for program delivery
• Establish agile workflows, vendor governance, and launch readiness frameworks
• Manage timelines, milestones, and deliverables across multiple teams
• Ensure seamless execution from concept through launch and iteration
• Act as the connective tissue between teams, clarifying priorities and tracking dependencies
• Maintain efficient communication flows across all levels of the organization
• Build and maintain project management systems, tools, and documentation
• Implement operational rigor to ensure precision and accountability
• Manage contracts, paperwork, and budget tracking
• Ensure all administrative, legal, and operational steps are completed accurately and on time
• Partner with department leads to anticipate needs, surface blockers early, and maintain momentum on strategic initiatives
• Enable projects are delivered on time, on budget, and on brand
• Monitor vendor efficiency and optimize for cost savings

Success Metrics

Tools & Systems

Qualifications

Preferred Experience

MicroCo is an Equal Opportunity Employer and does not tolerate or promote discrimination or harassment of any kind.