Operations manager serp_jobs.h1.location_city

Job Description

Job Description

Position Title : Third-Party Data Center Operations Manager

106,054 to $149,233 annually DOE

Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid

sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and

education reimbursement programs.

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are

delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by

mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT,

so does our need for team members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. We strive to build relationships and provide

customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions :

Genuinely Caring : Our customers and colleagues are people, and quite possibly our neighbors. We put

ourselves in their shoes and give them our full attention.

Empowering You : We empower our customers to choose the products that best meet their needs, and

we support our employees to implement solutions that elevate the experiences of our customers and

coworkers.

Innovation and Improvement : We always look for ways to make the experiences of our customers –

and each other – better.

Earning Your Trust : We earn trust by communicating simply and transparently as real people, not as a

corporation.

Job Summary

This position can be worked remotely, but you must live within driving distance of Everett, WA,

Beaverton, OR or Coeur d’Alene, ID.

The Manager leads the Colocation Operations team and drives the design,

implementation, and management of Ziply Fiber’s collocation facilities and services. This role is

responsible for developing and enforcing operational standards, documenting infrastructure, and

overseeing colocation-related projects across the Ziply portfolio.

This position plays a key role in cross-functional collaboration—supporting sales teams with engineering

insight, guiding customer deployments, and maintaining high service quality for both internal and external

stakeholders. The ideal candidate is a skilled project manager with experience managing multiple

vendors, a strong customer service mindset, and the ability to deliver thorough and consistent

documentation.

Essential Duties and Responsibilities :

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee

and not intended to reflect all duties performed.

• Oversee and lead the Colocation Operations team
• Design Colocation facilities, including power distribution, environmental / mechanical

requirements, cabinet / rack layout, conveyance, security, access.

new builds and existing facilities to create and maintain consistency across Colocation offering.

specific infrastructure.

procedures

projects throughout Ziply portfolio.

quotes, support as needed.

Qualifications :

experience required.

plants, emergency generators, various critical cooling systems and controls, computer room air

handlers and air conditioners, and electrical distribution.

network enabled devices.

multitenant datacenter colocation occupancy.

o Manage multiple complex projects simultaneously.

o Estimate cost of customer installations.

o Analyze and interpret complex project documents such as AutoCAD, Visio and PDF.

o Analyze and propose solutions with limited information.

o Interpret instructions furnished in written, oral, diagram or schedule form.

o Adhere to Local and Federal regulations and company policies.

documents.

such as AutoCAD, Bluebeam, and Visio.

Knowledge, Skills, and Abilities :

in complex stressful situations.

complex issues with all levels within the organization and with customers and vendors

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available

for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodation may be made to

enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for lifting and

moving up to 50 pounds, standing for 50 to 70 percent of the time, and working at elevated heights such

as towers and rooftops. The position may require exposure to dust, dirt, noise, insects, and cleaning

solutions, as well as working outdoors in various weather conditions at any time of day or night. Duties

may also involve working in proximity to power lines and electrical equipment.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a

computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office

setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees

may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply

Fiber. In holding outside employment or self-employment, employees should ensure that participation

does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / EEO :

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of

race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the

presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may

require a pre-employment drug screening.

Ziply Fiber is a drug free workplace.