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Operations manager • wichita ks
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Assistant Manager Operations
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ACE HardwareWichita, KS, United StatesAssistant Manager Operations
Westlake Ace HardwareWichita, KS, US- serp_jobs.job_card.full_time
Assistant Manager, Operations
About Ace Retail Holdings
Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.
General Job Summary
The Assistant Manager, Operations manages overall store operations and the achievement of company goals and directives.
Essential Duties and Responsibilities
Customer Service
- Provide positive representation of Westlake Ace Hardware.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Provide a friendly, outgoing demeanor; work well with customers as well as associates.
- Ensure all calls and pages are answered promptly, courteously and effectively.
- Handle customer complaints. Work to resolve problems with the customer and have Westlakes best interest taken into consideration.
- Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Inventory & Merchandising
Hiring & Training of Associates
Leadership
Other Essential Requirements
Minimum Skills, Requirements and Qualifications
Compensation Details
$18 / Hour
Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.