Oracle dba serp_jobs.h1.location_city

Job Description

We are seeking a System Administrators to form part of Inteldots Managed Services Providers (MSP) unit. The core mission is to sustain the uninterrupted operation of our clients business critical processes. By bridging business objectives with technological capabilities the team supports the ever-growing demands for efficiency compliance and reliability across highly regulated and other critical operational environments.

As the first responders to technical needs the System Administrator will analyze and resolves incidents to minimize downtime. Rigorous performance management proactive risk mitigation and adherence to IT infrastructure library (ITIL) principles are at the heart of ensuring business continuity. Through robust evaluation and ongoing improvement the Systems Administrators play a pivotal role in safeguarding core production while maximizing opportunities for operational enhancement.

Essential Responsibilities

• Identify and resolve performance or capability gaps between business requirements and IT / OT system functionality ensuring alignment with organizational objectives.
• Respond to analyze and resolve system incidents based on business priorities and risk management protocols.
• Lead root cause analyses for recurring or high-impact incidents through methodical investigation of system logs audit trails and error outputs.
• Support patching hotfix validation and maintenance activities in coordination with vendors and system owners.
• Configure systems in alignment with client procedures while upholding Good Documentation Practices (GDP) and quality standards.
• Manage user access and permissions within manufacturing systems enforcing compliance with Role-Based Access Control (RBAC) a framework that assigns system access based on defined Roles rather than individual users ensuring each person has only the privileges necessary to perform their job functions. Support periodic access reviews and escalate discrepancies or violations to security or quality teams.
• Ensure the timely generation and validation of system and business data reports maintaining accuracy integrity and compliance with quality or regulatory standards.
• Perform and support basic CRUD (Create Read Update Delete) operations in SQL and NoSQL databases to ensure data accessibility and integrity across integrated applications.
• Provide coaching and technical guidance to L1 OT / IT Systems Support Specialists validate escalations and ensure SOP standardization and best practice reuse across clients.
• Collaborate with MSP unit Leaders to ensure process consistency and knowledge alignment across client environments.
• Maintain proactive communication with clients to manage expectations and ensure service outcomes.
• Promote cybersecurity best practices and promptly escalate detected anomalies or potential threats.
• Contribute to continuous improvement initiatives documentation updates and knowledge sharing activities across the team.
• Maintains knowledge management internal program by documenting sharing and improving technical and procedural information to enhance team performance.

Required Skills and Abilities

Education and Experience :

Physical Requirements :

Special Requirements :

Required Experience :

Unclear Seniority

Key Skills

Category Management,Abinitio,Google Analytics,IT Consultancy,Catering,HVAC Design

Employment Type : Full-Time

Experience : years

Vacancy : 1