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Passenger service agent • jacksonville fl
Operations Manager Passenger Transportation
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Community Rehabilitation CenterJacksonville, Florida, United States- serp_jobs.job_card.full_time
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About the Role
We are seeking a motivated and experienced Operations Manager to oversee daily operations for our passenger transportation services. The ideal candidate will have strong leadership skills, a deep understanding of transportation logistics, and the ability to coordinate staff, vehicles to ensure safe, efficient, and customer-focused service delivery.
Key Responsibilities :
- Manage daily transportation operations, including driver scheduling, dispatching, and route optimization.
- Oversee personnel management and support staff.
- Collaborate with the finance department to maximize revenue and control labor expenses.
- Ensure compliance with company policies, safety standards, and regulatory requirements.
- Maintain accurate operational records, schedules, and performance reports.
- Support the coordination and transportation of wheelchair and mobility-assisted passengers.
- Utilize computer systems for scheduling, route planning, and reporting.
- Apply strong knowledge of Jacksonville, FL geography to improve routing efficiency and customer service.
Qualifications :
About Community Rehabilitation Center :
Community Rehabilitation Center has proudly served the community for over 30 years. We provide culturally competent mental health and wellness services to minority populations, addressing a full spectrum of needs including substance abuse, HIV care, and primary healthcare. Our goal is to improve the quality of life for individuals through compassionate, comprehensive care.