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Patient access representative • washington dc

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Patient Access Representative

Patient Access Representative

Children’s NationalWashington, DC, US
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Patient Access Representative -(250001MA).This position reports to the Patient Access Supervisor or Manager.Provide patient services and administrative support in ancillary operations.Interact with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Account Representative - Remote

Patient Account Representative - Remote

Tenet HealthcareWashington, DC, US
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Patient Account Representative.The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner. This candidate should have a solid understanding...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Access Representative

Patient Access Representative

Kaiser PermanenteWashington, DC, US
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Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment sch...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Access Specialist - GA

Patient Access Specialist - GA

VirtualVocationsAlexandria, Virginia, United States
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A company is looking for a Patient Access Specialist I - ED.Key Responsibilities : Serve as the first point of contact for patients in the Emergency Department, ensuring a pleasant experience Gat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Access Specialist

Patient Access Specialist

Kolmac Integrated Behavioral HealthSilver Spring, MD, US
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The Patient Access Specialist at Kolmac Integrated Behavioral Health and all its subsidiaries ("Kolmac" or the "Company") is responsible for managing the flow of patients and visitors in and out of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Access Registrar II, Rotating Shifts, Patient Access

Patient Access Registrar II, Rotating Shifts, Patient Access

Adventist HealthCareSilver Spring, MD
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If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.White Oak medical Center seeks to hire an experienced Patient Access Registrar II wh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Temporary Patient Service Representative

Temporary Patient Service Representative

American UniversityWashington, DC, US
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Temporary Patient Service Representative.American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Access Associate I, Evening Shift, Patient Access

Patient Access Associate I, Evening Shift, Patient Access

Howard University HospitalWashington, DC
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Patient Access Associate I, Evening Shift, Patient Access.Job Title Patient Access Associate I, Evening Shift, Patient Access Job ID Location Washington, DC, Other Location Description.Patient Acce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Supervisor - Patient Access

Supervisor - Patient Access

Foundations for LivingWASHINGTON, Washington, DC, United States
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The George Washington University Hospital (GW Hospital) continues to be a leader in providing the highest level of quality and compassionate healthcare for the & World Report has just released the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Access Supervisor

Patient Access Supervisor

InovaAlexandria, VA, United States
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The Patient Access Supervisor leads others in planning, implementing and facilitating organizational change.Counsels patients on financial liability by using available financial counseling tools to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Care Representative

Patient Care Representative

Virginia Hospital CenterAlexandria, VA, US
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Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner.Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthori...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Services Representative I

Patient Services Representative I

SavistaWashington, DC, US
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Patient Services Representative.Here at Savista, we enable our clients to navigate the biggest challenges in healthcare : quality clinical care with positive patient experiences and optimal financia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Senior Manager, Patient Access Marketing

Senior Manager, Patient Access Marketing

MediabistroWorkFromHome, DC, United States
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Be a part of a global team that is inspired to make a difference in the lives of people living with rare disease.At Travere Therapeutics, we recognize that our exceptional employees are vital to ou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Regional Patient Access Manager (Southeast) - CAH

Regional Patient Access Manager (Southeast) - CAH

Neurocrine BiosciencesWashington, DC, US
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At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Access Specialist I - Emergency Department

Patient Access Specialist I - Emergency Department

Southeast HealthWashington, DC, US
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Always the right career direction.Interviews and obtains all necessary information to register or admit patients.Obtains signatures for permission for treatment and reimbursement for services.Obtai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Senior Manager, Patient Access Marketing

Senior Manager, Patient Access Marketing

Travere TherapeuticsWashington, District of Columbia, United States
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Department : 104075 Global Market Access & HEOR Location : San Diego, USA- Remote.Be a part of a global team that is inspired to make a difference in the lives of people living with rare disease.At T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Patient Service Representative

Patient Service Representative

ZOLL LifevestWashington, DC, US
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Patient Service Representative (PSR).The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Access Supervisor

Patient Access Supervisor

Inova Health SystemAlexandria, VA, United States
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The Patient Access Supervisor leads others in planning, implementing and facilitating organizational change.Counsels patients on financial liability by using available financial counseling tools to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Supervisor - Patient Access

Supervisor - Patient Access

Southwest Healthcare SystemWASHINGTON, Washington, DC, United States
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The George Washington University Hospital (GW Hospital) continues to be a leader in providing the highest level of quality and compassionate healthcare for the. News & World Report has just released...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Service Representative

Patient Service Representative

Patient FirstAnnandale, VA, US
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The responsibilities of this job include, but are not limited to, the following : .Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Access Representative

Patient Access Representative

Children’s NationalWashington, DC, US
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Patient Access Representative -(250001MA)

Description

This position reports to the Patient Access Supervisor or Manager. Provide patient services and administrative support in ancillary operations. Interact with parents, patients, physicians and other staff under moderate supervision in a courteous manner. Provide assistance to other employees within their department as well as other departments. Collect and verify all demographic information to ensure accuracy . May provide required notification of scheduled and unscheduled services according to insurance provider requirements. May be responsible to schedule patients for ancillary appointments. Position may be required to float to ancillary patient access areas for coverage (ED, RAD, LAB, AMSAC etc.). Next step in career ladder is Senior Patient Access Rep.

Qualifications

Minimum Education

High School Diploma or GED (Required)

Minimum Work Experience

2 years Related experience (Required)

Required Skills / Knowledge

Broad knowledge in administrative processes, customer service skills.

Computer knowledge necessary.

Microsoft Office experience preferred (Word & Excel).

Complete Patient Access training curriculum and pass all competency assessments.

The ability to type minimum of 35 words per minute required.

Functional Accountabilities

Patient Services

  • Demonstrate accuracy of scheduling patients using the applicable scheduling system for the department. Verify applicable charge codes corresponds with diagnostic codes. Enter information into billing / registration system.
  • Complete computer aided, on-line registration screen with parent / guardian via telephone or in person in professional & courteous manner.
  • Collect accurate demographic and insurance information. Update systems as needed in accordance with department standards for registration accuracy . Complete bedside registration for ED patients.
  • Reschedule appointment for patients who did not show or for the ancillary services cancellations by providers / technologist. Schedule follow up appointments at check out if applicable.
  • Greet patients and parents courteously. Arrive patient in appropriate system based on department policy .
  • Obtain required consents for department & ensure distribution of compliance related materials (i.e. HIPPA Privacy Notice, Patient Rights). Obtain copy of insurance card and photo ID to be stored in medical record (copy or scan activity required). Ensure applicable insurance company and CNMC HIM department receive copies of appropriate forms / documentation. Complete all documentation in accordance with department policy and procedure.
  • Respond to patient portal work lists (i.e. appointment requests, fax queues, email requests, etc. May include messaging center work lists in the future).

Information Verification

  • Verify insurance eligibility using applicable eligibility system. Ensure managed care carve outs (lab and radiology carve outs) are adhered to.
  • Advise leadership of any authorization issues at the time of check-in. Identify surgeries / diagnostic testing without an authorizations. Contact provider’s office or scheduling coordinator to address issue timely without delaying patient care.
  • Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled / unscheduled appointments.
  • Discuss co-payment, deposits, payment in full, or past due balance collections with parents in a professional & courteous manner.
  • Counsel parents or refer parent to Financial Information Center (FIC) for establishing payment schedule or method of payment.
  • Verify insurance information is complete prior to procedure and collect and verify pre-authorization / referral information : goal is to obtain authorizations 5 days in advance of service.
  • Utilize all systems where patient information may be stored (EPRS, SCI, Cerner, IDX, McKesson, etc.) to verify that systems are in synch.

    • Cash Collection

  • Collect and record co-payments, deposits and payments in full and provide payer with receipt. Responsible for helping department meet 85% of the collection target for the department.
  • Maintain departmental requirements regarding cash controls and collections

    • Billing Preparation

  • For ancillary services ensure all applicable orders / scripts / referrals are obtained prior to services being rendered.
  • Appropriately clear all walk-in and ensure scheduled / unscheduled appointments are linked to scheduling system.
  • Responsible to ensure daily quality review of all registration processed real-time.

    • Office Support

  • Answer telephone and address caller needs appropriately. Avoid transferring calls for better service to families. Meet department standards relative to ACD policies if applicable. Manage voice mail messages within same business day .
  • Distribute mail. May work returned mail as needed.
  • All staff are responsible for information distributed via e-mail. Staff should check work email a minimum of 3 times daily and respond to inquiries within 24 hours (or next business day).
  • Maintain office files and office supplies at P AR levels.
  • Maintain clean reception area and work space.
  • Other support as needed.

    • Organizational Accountabilities

    Organizational Accountabilities (Staff)

    Organizational Commitment / Identification

  • Anticipate and responds to customer needs; follows up until needs are met

    • Teamwork / Communication

  • Demonstrate collaborative and respectful behavior
  • Partner with all team members to achieve goals
  • Receptive to others’ ideas and opinions

    • Performance Improvement / Problem-solving

  • Contribute to a positive work environment
  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment

    • Cost Management / Financial Responsibility

  • Use resources efficiently
  • Search for less costly ways of doing things

    • Safety

  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

    • Primary Location

    Maryland-Lanham

    Other Locations

    District of Columbia-Washington

    Work Locations

    Prince George’s County2900 North Campus WayLanham20706

    Administrative Support / Customer Service

    Organization

    FinancePosition Status : R (Regular)-FT - Full-TimeShift : DayWork Schedule : 6 : 30 AM - 3 : 00 PM

    Job Posting

    Aug 8, 2025, 1 : 10 : 32 AM

    Full-Time Salary Range

    43160-85259.2