Performance tester serp_jobs.h1.location_city

Job Description

Job Description

Company Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Job Description

We are seeking a highly skilled and analytical Analyst, Demand Generation Performance to join our Demand Generation Marketing team. This role will work closely with the Marketing Operations and Analytics team and Demand Generation team to analyze data, extract actionable insights, and support strategic decision-making. The ideal candidate will have a strong ability to interpret data, create predictive models, and identify trends that drive marketing success.

Key Responsibilities :

Data Analysis & Insights :

• Collaborate with the Marketing Analytics team to analyze demand generation performance data, providing actionable insights and recommendations.
• Build and run correlation models, propensity-to-buy models, and ROI models to assess program effectiveness.
• Identify high-performing programs and surface trends to inform strategy.

Storytelling with Data :

Dashboard Development & Reporting :

Cross-functional Collaboration :

Project Management :

Qualifications

Please note this is a hybrid role that requires an in-office presence 3 days / week (Tuesday-Thursday).

Additional Information

Please note this is a hybrid role that requires an in-office presence 3 days / week (Tuesday-Thursday).

This role is based in the Seattle Metro Area, and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This role is also eligible for a target bonus.

Compensation Package

149,600-$215,050 USD Base Salary + Variable Compensation (where applicable)

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.