Program assistant serp_jobs.h1.location_city

Job Description

Job Description

ORGANIZATIONAL OVERVIEW

East Bay Agency for Children’s (EBAC) mission is to improve the well-being of children, youth, and families by reducing the impact of trauma and social inequities. EBAC strives to reduce barriers that contribute to disparities in wellness for socio-economically disadvantaged and racially marginalized families and to create communities where all children and families have support systems to reach their full potential.

EBAC was established in 1952 when a group of parents of children with autism wanted to give their children the same educational and recreational opportunities that contribute to the physical well-being and social growth of all children. From this was born the first day-treatment program west of the Mississippi and was the foundation of growth in meeting the needs of children and families living in the San Francisco Bay Area, and especially in Alameda County.

Today, EBAC’s programs serve over 10,000 children, youth and families throughout Alameda County each year with the goal of giving each child and family the specific resources, skills, and support they need to help them reach their full potential. The organization has strategically grown its program offerings to include a wide variety of supports and services to the community. For more information about our organization, please visit the website at www.ebac.org.

POSITION OVERVIEW

The Navigator-Housing provides tailored housing support to families experiencing or at risk of homelessness. This role involves direct case management, resource navigation, community outreach and education services to nurture and strengthen families while connecting them to appropriate housing and support services. The Navigator-Housing collaborates with local agencies, landlords, and service providers to facilitate long-term housing stability.

PART TIME SCHEDULE : Monday through Wednesday : 8 / hrs per day.

SIGN ON BONUS : This position is eligible for a sign on bonus.

REPORTS TO : Program Coordinator

QUALIFICATIONS AND COMPENTENCY FACTORS

• High school diploma or general education degree (GED); or one to three years related experience and / or training; or equivalent combination of education and experience.
• Experience in housing navigation, case management, or community-based social services.
• Bilingual in Spanish or another language commonly spoken in the community (preferred).
• Cultural sensitivity.
• Strong interpersonal skills with the ability to work compassionately with diverse populations.
• Sensitivity to the needs of the community with genuine desire to work with people in a compassionate and empathetic manner.
• Knowledge of local housing programs, tenant rights, and public assistance resources.
• Basic computer competency. Proficiency in Microsoft Office, Google Suite, and case management databases.
• Ability to work with various public agencies, culturally diverse staff, and culturally diverse clients (children and parents).
• Ability to work independently and to exercise professional discretion and judgment.
• Language skills that include the ability to read and interpret documents such as safety rules and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively and express ideas clearly with individuals and before groups.

RESPONSIBILITIES

Assists families with case management and navigating housing resources, including rental assistance, subsidized housing, and emergency shelter options.

Conduct targeted outreach to families at local schools, community organizations, and service providers.

Connect families to essential resources that promote housing stability and self-sufficiency.

Maintain accurate client records, case notes, and required documentation in agency databases.

WORKING CONDITIONS and JOB SETTING

BENEFITS INFORMATION

EBAC offers a uniquely generous PAID time off package including up to 15 paid Holidays a year, generous vacation accruals for eligible employees; and an outstandingly comprehensive benefits package that includes :