Program officer serp_jobs.h1.location_city

Program Coordinators are the primary liaison between Manufacturing, Program Managers, and Customers. Coordinators manage exceptions and WIP inventory management, and provide prompt and accurate information regarding customer accounts, order status, manufacturing delays or changes, and order status. Program Coordinators promote customer satisfaction and the on-time delivery of quality products.

Essential Functions

To accomplish this job, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

• Communicates professionally and courteously to convey clear and concise information to customers and coworkers via telephone, email, and in-person
• Manages inventory via WIP process and shop order; promptly addresses inconsistencies within the system and collaborates with stakeholders to accurately update ERP system
• Ensures production schedules are followed and shipments are on time; communicates delays and updates ERP as appropriate
• Works with Engineering and Quality to identify next steps regarding MRB assigned parts and manages the flow of MRB parts to support lead times
• Establishes and maintains strong relationships with customers via regular meetings, status updates, and by identifying problems and proposing / implementing solutions
• May manage daily / weekly updates to customer communication tools and status reports; may create and update spreadsheets and / or ERP to reflect accurate part status, sales order, change orders, and other customer and order information
• Collaborates with Program Managers or other leaders to review and approve purchase order changes affecting contractual schedules; manages POs with respect to order entry, lead time requirements, and schedule compliance
• Engages appropriate manufacturing personnel to ensure parts move efficiently through manufacturing operations
• Performs incidental duties as required
• Regular attendance on-site at the workplace is required

Required Education and Work Experience

Other Required Skills & Abilities

Physical Demands and Work Environment

To perform the essential functions of the role, employees must be able to perform the following activities with or without reasonable accommodations :

Working Conditions

Work is performed in a combination of office setting and manufacturing shop environment where working conditions may vary significantly; the employee will be exposed to :

The use of PPE, including hearing protection, eye and hand protection, and use of safety footwear is required We appreciate your interest in Accurus Aerospace; however, only those applicants selected for interviews will be contacted. Accurus offers a comprehensive employee benefit package upon completion of 30 days of employment. Employees may select from available medical, dental, vision, and other voluntary benefit plans. Disability coverage, life insurance, and an Employee Assistance Program are provided. Accurus is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Click here to learn about Pay Transparency. Accurus participates in the E-Verify Employment Verification Program. Please note Accurus only accepts applications submitted via our online recruiting system. Individuals with disabilities who are unable to use our online tools to search and apply for jobs may request a reasonable accommodation by contacting us at 918-221-0405. This option is reserved for individuals who are unable to use or require assistance with the online tools as a result of a disability and is not intended for other purposes. All job offers are contingent upon successfully completing a drug screen and criminal background screening. Certain positions may require a Motor Vehicle Report (MVR), a credit report, and / or a medical physical examination. Thank you for considering Accurus for your next career opportunity.