Quality manager serp_jobs.h1.location_city

Your Job

Molex is seeking a Quality Manager to join our team at our Temp-Flex facility in South Grafton, MA to define, implement, and direct the quality management system for the plant. Through leadership of the quality team, they will minimize scrap and external quality issues, drive continuous improvement, and ensure quality of new product launches. They will also have direct interaction with both internal and extern senior level staff to address customer quality concerns or returns and drive corrective action with plant operations team to align plant quality practices and results with division quality.

Our Team

At Molex South Grafton, you’ll join a collaborative team dedicated to safety, innovation, and continuous improvement. We believe in leveraging each person’s unique skills and interests to maximize our collective impact. Our electricians work closely with skilled professionals from diverse backgrounds, sharing knowledge and supporting each other to achieve outstanding results. We foster a culture where responsibilities and expectations are clear, contributions are recognized, and everyone is encouraged to develop their talents and pursue work they’re passionate about. If you’re looking for an environment where your ideas matter and your growth is supported, you’ll thrive with us.

What You Will Do

• Responsible for overall quality of all product made in the South Grafton plant.Responsible for minimizing scrap (COPQ), quality issues, and customer complaints.Prevent poor quality from escaping and drive continuous improvement by resolving root causes.Maximize customer satisfaction.
• Develop, launch, refine, and insure adherence to the QMS (Quality Management System) that aligns with division QMS.
• With engineering teams, develop, train, and enforce production testing and measurement, in accordance with QMS, to ensure specifications are met and quality product is delivered.
• Support development of quality procedures and work instructions, ensure deployment, training, and compliance.
• Work with plant teams, especially engineering, production staff, and materials to prevent and correct issues leading to COPQ.
• Facilitate and direct formal problem solving and corrective action techniques in response to negative quality trends, yield, scrap, or customer concerns / QNs.Facilitate robust root cause analysis and corrective action that leads to permanent resolution and continuous improvement.
• Provide formal written response to customer concerns or material rejections that address containment, root cause, and corrective actions (e.g., 8Ds).
• Support statistical analysis for the qualification of new products, changes, new equipment, etc. including formal reporting to customers.
• Coach, mentor and develop assigned staff; manage performance of direct reports.Provide support to meet or exceed expectations.
• Manage achievement and compliance to standards (such as ISO9000); conduct internal audits and prepare team for external audits.Resolve audit findings as required.
• Monitor pertinent quality metrics for the plant, highlight and report performance to target, pursuing corrective action and ongoing improvements through the daily management and Lean techniques.
• For new product development, support the development of FMEA’s, Qualification Plans, Control Plans, inspection methods, sampling, etc.Maintain AQP documentation in line with process improvements, and corrective action activities.

Who You Are (Basic Qualifications)

What Will Put You Ahead

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation / time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.