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Ramp agent • baltimore md

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Guest service Agent

Guest service Agent

Sonesta International Hotels CorporationLinthicum Heights, MD, US
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The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Sales Enrollment Agent

Sales Enrollment Agent

DreamCrafters ManagementBaltimore, MD, US
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Dreamcrafters Management, a leading direct marketing firm based in Columbia, MD, is hiring Sales Enrollment Agents for General Telecommunications. This entry-level role is ideal for motivated, detai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Chat Agent Representative

Chat Agent Representative

MY COVENANT PLACE BEHAVIORAL HEALTH, LLCBaltimore, MD, US
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MCP-BH is uniquely positioned to advance our work on improving outcomes for children, families and the community.We offer a continuum of programs and services that are designed to support our consu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Insurance Agent

Insurance Agent

HealthMarketsGlen Burnie, MD, United States
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If youre looking for an exciting opportunity where you can change peoples lives and achieve financial success as an independent insurance agent, youve come to the right place.Becoming an independen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Traffic Agent

Traffic Agent

SwoonOwings Mills, MD, US
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ASAP – End of Year, 2025 (likely to extend or convert to FTE).Provides advanced administrative support for transfer agent control, cash management, and recordkeeping activities, ensuring...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk Agent

Front Desk Agent

Peachtree GroupBaltimore, MD, US
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The Front Desk Agent is responsible for processing check-ins / outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Ground Ramp Agent

Ground Ramp Agent

AgiBaltimore, MD, US
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Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground suppor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Ground Ramp Agent

Ground Ramp Agent

Alliance Ground InternationalBaltimore, MD
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Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. Inform their manager / superviso...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Agent Support Specialist

Agent Support Specialist

VirtualVocationsBaltimore, Maryland, United States
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A company is looking for an Agent Support Specialist - Fully Remote (Overnight).Key Responsibilities Maintain communication with Direct Agents and Nationwide Vendors to support recovery operation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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FRONT DESK AGENT

FRONT DESK AGENT

Crestline Hotels & ResortsBaltimore, MD, US
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The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Medicare Insurance Agent

Medicare Insurance Agent

Senior Benefits AgencyBaltimore, MD, US
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As a Medicare Sales Agent, you'll play a pivotal role in guiding clients through their Medicare options, including Medicare Advantage and Supplement plans. Your responsibilities will include : .Consul...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Remote Sales Agent

Remote Sales Agent

The Gainey AgencyBaltimore, MD, US
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Join The Gainey Agency as an Inside Sales Representative working in a 100% virtual, remote capacity.In this role you will deliver client-focused service, identify appropriate life insurance and rel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Deicing Agent

Deicing Agent

Menzies AviationBaltimore, MD, US
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As a member of our deicing team, you will be assisting passengers and their property to arrive safely to their destinations by ensuring that their aircraft has been properly deiced up to FAA standa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk Agent

Front Desk Agent

Sage HospitalityBaltimore, MD, US
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Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Real Estate Agent

Real Estate Agent

Vylla HomeBaltimore, MD, US
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Vylla Home’s national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales age...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Real Estate Agent

Real Estate Agent

The CAZA GroupBaltimore, MD, US
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The CAZA Group is a mission-driven real estate team committed to helping families create wealth and financial freedom.By 2034, we aim to continue to grow the exclusive network and operate 100 elite...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Border Patrol Agent

Border Patrol Agent

U.S. Customs and Border ProtectionRiviera Beach, MD, United States
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Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Guest service Agent

Guest service Agent

Sonesta International Hotels CorporationLinthicum Heights, MD, US
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Guest Services Agent

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.

Duties and Responsibilities

  • Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
  • Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
  • Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting / securing assigned bank.
  • Responsible to maintain the security of cash, credit card transactions, and guest information.
  • May routinely book guest reservations for individuals and / or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
  • Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
  • Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
  • Issue, control and release guest safe-deposit boxes.
  • Comply with federal, state and local laws regarding health, safety, and alcohol services.
  • Perform other duties as assigned.

Qualifications and Requirements

  • High School diploma or equivalent required.
  • One year of previous hotel experience, or retail customer service preferred.
  • Previous background from the extended stay industry preferred.
  • Ability to speak, read, and write fluent English; other languages beneficial.
  • Professional verbal and written communication skills.
  • Mathematical skills, including basic math, budgeting, profit / loss concepts, percentages, and variances preferred.
  • Problem solving, reasoning, motivating, organizational and training abilities preferred.
  • Experience with Microsoft Office and Opera systems preferred.
  • Will be required to obtain a ServSafe certification.
  • May be required to obtain a TIPS certification.
  • Valid driver's license required.
  • Frequently standing up, bending, climbing, kneeling, and moving about the facility.
  • Carrying, lifting or pulling items weighing up to 50 pounds.
  • Frequently handling objects and equipment.
  • Standing for extended periods of time.
  • Will be required to work mornings, evening, weekends, and holidays.
  • Benefits

    Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including :

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance
  • Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.