Report writer serp_jobs.h1.location_city
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Report writer • beaumont tx
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Get AI-powered advice on this job and more exclusive features.As a Commercial Truck Dealer Service Writer, you will play a crucial role in ensuring the smooth operation of our service department.Yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions.Essential Functions ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions.Essential Functions ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Webtrends is hiring : Service Writer - Service in Beaumont
WebtrendsBeaumont, TX, United Statesserp_jobs.job_card.full_time
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Doggett AutoBeaumont, TX, United Statesserp_jobs.job_card.full_time
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Webtrends is hiring : Service Writer - Service in Beaumont
WebtrendsBeaumont, TX, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh school diploma or equivalent; automotive tech training is a plus. Experience in customer service or automotive roles preferred. Strong communication and organizational skills. Proficiency with computer systems and databases. Ability to work efficiently in a fast-paced environment and handle multiple tasks. Flexibility to work weekends, nights, or evenings as needed. Entry level Full-time Other Software Development
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Description
As a Commercial Truck Dealer Service Writer, you will play a crucial role in ensuring the smooth operation of our service department. You will serve as the liaison between customers and the service team, ensuring exceptional customer service, accurate documentation, and efficient communication. This position requires excellent organizational skills, strong attention to detail, and exceptional communication abilities.
Key Responsibilities
- Customer Interaction : Greet customers, listen to concerns, document service needs, and provide updates.
- Service Documentation : Create detailed service orders, input information into the database, and ensure compliance with guidelines.
- Scheduling and Coordination : Schedule appointments, coordinate with the team, and prioritize work orders.
- Technical Knowledge : Understand basic truck systems, communicate with technicians, and explain services to customers.
- Customer Satisfaction : Address inquiries promptly, follow up, and strive to exceed expectations.
- Sales Support : Identify upsell opportunities and communicate promotions.
Requirements
Seniority level
Employment type
Job function
Industries
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