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Reservation agent • mesa az

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Casino Reservation Representative

Casino Reservation Representative

Norwegian Cruise Line HoldingsMesa, AZ
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Responsible for servicing and selling Norwegian cruise products to Casino guests that initiate contact directly with Norwegian Cruise Line. Research required information using available resources an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Insurance Agent

Insurance Agent

Comparion Insurance AgencyScottsdale, AZ, United States
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Schedule : Full-Time Salary Range : USD $32000.Job Category : Sales - Comparion The typical starting salary range for this role is determined by a number of factors including skills, experience, educa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Border Patrol Agent

Border Patrol Agent

U.S. Customs and Border ProtectionScottsdale, AZ, United States
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Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Guest Service Agent

Guest Service Agent

Sonesta International Hotels CorporationTempe, AZ, US
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The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Real Estate Agent

Real Estate Agent

The Wunder Team - eXp RealtyScottsdale, AZ, US
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The Wunder Team at eXp Realty is looking for a Real Estate Agent to join our team! The ideal candidate for this position is not afraid to ask for business and backs their persuasiveness with top-no...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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INSURANCE AGENT TRAINEE

INSURANCE AGENT TRAINEE

Ruebbelke Insurance AgencyScottsdale, AZ, United States
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INSURANCE AGENT TRAINEE Location : Scottsdale, AZ, 85260 Salary : $65000.Experience : 0 Year(s) We are looking for individuals that are looking to enter the financial lucrative world of insurance! O...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Remote Dispatch Agent

Remote Dispatch Agent

VirtualVocationsScottsdale, Arizona, United States
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A company is looking for a Dispatch Agent - Remote.Key Responsibilities Answer calls / emails for service and schedule accordingly Review service tickets for accuracy and update in CRM Assist in ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Front Desk Agent

Front Desk Agent

Highgate HotelsChandler, AZ, US
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Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Purchasing Agent

Purchasing Agent

Southland IndustriesTempe, AZ
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This role is responsible for executing the quoting, procurement, and delivery of specified products and / or services from qualified suppliers and subcontractors within established Company policies a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Leasing Agent

Leasing Agent

District at Fiesta ParkMesa, AZ, US
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Ver más abajo para la versión en español.Do you love creating great experiences? Join us as a Leasing Consultant and help people find their perfect home! This job is more than ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Moonlight Welcome Agent

Moonlight Welcome Agent

Marriott InternationalScottsdale, AZ, US
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Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Licensed Insurance Agent

Licensed Insurance Agent

HealthMarkets Insurance AgencyScottsdale, AZ, US
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If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent licensed insurance agent, you’ve come to the righ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Reservation Agent PT evenings / weekends $19

Reservation Agent PT evenings / weekends $19

U-HaulChandler, Arizona
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Arizona Ave, Chandler, Arizona 85225 United States of America.U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Welcome Agent

Welcome Agent

MarriottScottsdale, AZ, United States
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Rooms & Guest Services Operations.W Scottsdale, 7277 East Camelback Road, Scottsdale, Arizona, United States, 85251VIEW ON MAP (). Our jobs aren't just about giving guests a smooth check-in and chec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Corporate Travel Agent

Corporate Travel Agent

LodgeLinkScottsdale, AZ, US
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Lodge Link’s Travel bookings department is looking for a Corporate Travel Agent in Scottsdale, AZ.We are looking for an experienced Travel Agent to join our team on a permanent basis, with ex...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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FRONT DESK AGENT

FRONT DESK AGENT

Crestline Hotels & ResortsTempe, AZ, US
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The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Insurance Agent

Insurance Agent

The Mark Day Insurance LLCMesa, AZ, US
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We are looking for a proactive, Account Manager P&C Licensed to join our growing team.This role goes far beyond answering questions. Its about driving growth while delivering top-tier service to our...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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INSURANCE AGENT TRAINEE

INSURANCE AGENT TRAINEE

Ruebbelke Insurance Agency CareersScottsdale, Arizona, US
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We are looking for individuals that are looking to enter the financial lucrative world of insurance! Our producer program allows you to work and be mentored by one of our districts most successful ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Call Center Agent

Call Center Agent

LHH Recruitment SolutionsMesa, AZ, US
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Respond to customer inquiries via phone and email in a timely and professional manner.Handle and resolve customer complaints with patience and efficiency. Meet or exceed performance metrics includin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Insurance Agent

Insurance Agent

AYALA INSURANCE SERVICE LLCTempe, AZ, US
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Do you love helping people and making a real impact in your community? At Ayala Insurance, we’re looking for motivated, bilingual (English / Spanish) agents who are ready to build lasting relationshi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Casino Reservation Representative

Casino Reservation Representative

Norwegian Cruise Line HoldingsMesa, AZ
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Responsibilities

JOB SUMMARY : Responsible for servicing and selling Norwegian cruise products to Casino guests that initiate contact directly with Norwegian Cruise Line. Research required information using available resources and process casino program reservations, upsell, changes and cancellations. Deliver an overall superior customer service experience to all guests.

DUTIES & RESPONSIBILITIES :

  • Receive inbound calls from existing and potential cruise guests. Assist with any product related questions and identify guests travel needs based on provided information.
  • Express and describe Norwegian cruises utilizing knowledge of product features, benefits, and casino certificate program as needed.
  • Make recommendations to guests regarding promotions, itineraries, and auxiliary products such as stateroom upgrades, travel protection, special requests, and other shipboard amenities.
  • Identify sales opportunities when servicing certificate calls from new cruisers and attempt to close sale on the first call.
  • Process casino reservation orders requested directly by guests including new reservations, upsell, changes, cancellations, and taking payments.
  • Establish quality customer relationships by delivering exceptional customer service. Research and resolve general and specific reservation inquiries, including general related inquiries from past guests.
  • Maintain current knowledge of in-depth industry and Norwegian Cruise Line company trends and promotions.
  • Attend and actively participate in team meetings and / or relevant sales training to ensure use of appropriate sales techniques and use of accurate information communicated to potential guests.
  • Execute reservation quality checks, error correction, and error reporting.
  • Perform other job-related duties as assigned.

QUALIFICATIONS

DEGREE TYPE : High School Diploma

EXPERIENCE :

  • Minimum 1 year of call center sales or similar sales experience.
  • Previous experience in a Travel or Casino environment preferred.
  • COMPETENCIES / SKILLS :

  • Basic level working knowledge of Microsoft Office Suite (Word, Outlook, Excel, etc.) in order to create, maintain and update information.
  • Knowledge of or ability to learn how to enter and maintain data and booking information in company reservation system, SeaWeb, as well as Salesforce.
  • Strong written and verbal communication skills to clearly communicate with guests, articulate cruise products and promotions, and collaborate with team members from various departments.
  • Problem solving, research and resolution skills to perform general functions of the job such as assisting guests, team members, and reservations system.
  • Negotiation skills and ability to think through solutions is required to balance the interests of guests and guest satisfaction while ensuring revenue and adherence to NCL program guidelines.
  • Customer service skills to create a friendly, enthusiastic, and efficient guest experience.
  • Interpersonal skills to work effectively and efficiently in a team-based environment.
  • Ability to handle high-volume customer service in a call center environment and shift priorities as needed per business demands.