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Reservationist

Reservationist

SAGANew York, NY, US
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The Reservationist is responsible for managing all guest reservations and inquiries, ensuring a seamless dining experience for all guests. This role includes handling booking requests, optimizing se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Reservationist

Reservationist

Tre DitaChicago, IL, US
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We’re hiring people to join our team as RESERVATIONISTS!.A Few of Our Reservationist Benefits : .Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness.Paid Vaca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Reservationist

Reservationist

AtomixNew York, NY, US
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Atomix (2018), is a two Michelin starred fine-dining concept designed to showcase Chef Park’s vision of combining traditional Korean techniques and western techniques, with world-class ingred...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Reservationist

Reservationist

The OccidentalWashington, DC, US
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Beltway locals alike for classic fare and an insider's perspective.Great American dining experience, blending old-world decadence with traditional craftsmanship and a touch of international intrigu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Reservationist

Reservationist

MTMTracy, California, USA
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ACD) system regarding scheduling of transportation and all other details of customer trips.This position reports daily to our office in Tracy CA. Answer incoming ACD calls for customers passengers ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Reservationist

Reservationist

ROOFTOP HOSPITALITY GROUP LLCSan Francisco, CA, US
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The Reservationist is the first point of contact for our guests and plays a key role in creating a seamless dining experience. This role is responsible for managing all incoming reservations, coordi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Reservationist

Reservationist

Inns of AuroraAurora, NY, US
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This position does have the option to be a hybrid position •.INNS OF AURORA, LLC CORE VALUES : .While our employees’ skill-sets vary greatly from position to position, our core set of values rem...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Reservationist

Reservationist

SUSHISAMBA Los AngelesWest Hollywood, CA, US
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SAMBA makes its highly anticipated Los Angeles debut, bringing its iconic blend of Japanese, Brazilian, and Peruvian culture to the heart of West Hollywood. With locations in some of the world&rsquo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Reservationist

Reservationist

BludornHouston, TX, US
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Bludorn Restaurant, owned and operated by Michelin-starred Chef, Aaron Bludorn, is seeking talented, passionate and motivated hospitality professionals with casual fine dining experience.Bludorn Re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Reservationist

Reservationist

Marea - New YorkNew York, NY, US
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Highly-acclaimed Marea, from famed hospitality firm Altamarea Group and located in Central Park South, is looking for an energetic & passionate reservationist / office assistant to join the team.Me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Reservationist

Reservationist

Zuma RestaurantsLas Vegas, NV, US
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As a Zuma Reservationist, you are responsible for managing reservations and inquiries in a professional and efficient manner. Operating from an office environment, you will provide exceptional ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Reservationist

Reservationist

Jean-Georges RestaurantNew York, NY, US
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JEAN - GEORGES RESTAURANT IS LOOKING FOR RESERVATIONISTS!.CANDIDATES MUST HAVE OPEN AVAILABILITY, INCLUDING BREAKFAST, LUNCH, DINNER, & WEEKENDS •. The Reservationist is responsible for coo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Reservationist

Reservationist

Cote Korean Steakhouse - Las VegasLas Vegas, NV, US
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COTE, the carnivorous vision of proprietor Simon Kim, blends the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. The result is a unique, convivial ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Reservationist

Reservationist

Nevada StaffingLas Vegas, NV, US
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Join The Team At Montana's Premier Luxury Ranch Resort.Paws Up Montana embodies the spirit of the American West.As a family-owned, award-winning destination, we inspire both guests and team members...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Reservationist

Reservationist

MV TransportationRoseville, CA, US
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MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly. Answer passenger calls colle...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Reservationist

Reservationist

Talula's GardenPhiladelphia, PA, US
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Talula’s unforgettable approach to food, interpretations of traditional Mid-Atlantic cuisine with a light and modern touch. The indoor-outdoor space exudes a cozy, upbeat vibe, with attention ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Reservationist

Reservationist

TransdevSan Jose, California, United States
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Reservationist Transdev in San Jose, CAis hiring a Reservationistto intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Reservationist

Reservationist

Le Café Louis VuittonNew York, NY, US
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Located on the fourth floor of the flagship Louis Vuitton store at 6 East 57th Street, the café is conceived to be a lively destination for visitors to feel immersed in an atmosphere of cult...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Reservationist

Reservationist

Sunday HospitalityBrooklyn, NY, US
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We’re looking for hospitality professionals to join our Guest Relations Department.Reservationists are responsible for providing warm hospitality to guests through email and phone corresponde...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Reservationist

Reservationist

SAGANew York, NY, US
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Reports to :  GM

The Reservationist is responsible for managing all guest reservations and inquiries, ensuring a seamless dining experience for all guests. This role includes handling booking requests, optimizing seating arrangements, and maintaining strong guest relations. The Reservationist will work closely with both dining room and kitchen teams to ensure efficient operations and maximize guest satisfaction.

CANDIDATE REQUIREMENTS

  • Experience with restaurant reservation systems is a plus.
  • Strong communication and interpersonal skills.
  • Excellent organizational skills and attention to detail.
  • Ability to work in a fast-paced environment while maintaining composure.
  • Strong organizational skills and attention to detail.
  • Must be comfortable with repetitive motions (such as walking, bending & standing).
  • Must be knowledgeable of Industry critics & awards.
  • Must have full schedule availability.
  • Must be able to take constructive criticisms and work well in a team dynamic.

JOB RESPONSIBILITIES

  • Respond to all restaurant inquiries received via phone calls, emails, and online reservation requests promptly and professionally.
  • Provide excellent customer service, addressing guest inquiries and concerns with professionalism and courtesy.
  • Inform guests of any changes to their reservations, hours of operation and / or restaurant policies.
  • Handle all guest situations with care and critical thinking to deliver exceptional service consistently and anticipate guests’ needs.
  • Resolve guest concerns regarding but not limited to, cancellations, check queries or discrepancies, overcharges, etc.
  • Efficiently handle incoming leads for potential clients of KHG Restaurants and loop in the appropriate events team staff.
  • Learn to understand all systems and procedures such as RESY so you are able to make reservations, organize and manage floor plans, etc.
  • Utilize the Loyalist system to help familiarize yourself with top guests, and VIPs.
  • Maintain a high level of sensitivity and confidentiality regarding personal and / or medical information from guests that is shared.
  • Ensure all details on a reservation request are confirmed with guests and communicated properly in Resy in a timely manner for Service including but not limited to celebrations, allergies, preferences, etc.
  • Liaise with the Management and Kitchen Team to ensure all departments are informed accordingly of upcoming Guest needs.
  • Know about and defend the Kent Hospitality Group Brand.
  • Have knowledge of ‘who’s who’ at Kent Hospitality Group.
  • Be Knowledgeable and know how to explain the Crown Shy, SAGA, Overstory, and Time and Tide Concept / Location.
  • SERVICE RESPONSIBILITIES

  • Be warm, knowledgeable, and noticeably appreciative.
  • Specialize guests to learn what they are looking for vs just copying and pasting information.
  • Efficiently and politely manage all phone, email, internet, and “in-person” inquiries.
  • Ensure all reservations are recorded / tagged accurately and promptly into the system.
  • Act professional and accommodating and always maintain composure.
  • Identify and report problems to management immediately.
  • Maintain knowledge of F&B menus to assist with customer inquiries.
  • Implement and follow the steps of service.