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Reservations agent • mesa az
Director of Room Reservations Sales
AccorHotelScottsdale, Arizona, USASpa Front Desk & Reservations
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AccorHotelScottsdale, Arizona, USA- serp_jobs.job_card.full_time
Your deep knowledge of luxury hospitality mastery of reservation systems and proven ability to convert inquiries into bookings will make you an invaluable part of the Fairmont Scottsdale Princess leadership team. As Director of Room Reservation Sales you will lead a high-performing team to maximize revenue opportunities deliver exceptional guest service and ensure a seamless reservations journey from first inquiry to post-stay follow-up.
Reporting to the Director of Operations Rooms your responsibilities will include but are not limited to :
Sales & Revenue Leadership
- Lead the Reservations Sales team with a focus on maximizing conversion upselling and cross-selling across all room categories including premium products such as Fairmont Gold and Privado.
- Partner with Revenue Management to strategically manage room inventory optimize rate strategy and maximize RevPAR through data-driven decision making.
- Establish and monitor performance targets for conversion rates upsell revenue and outbound sales productivity.
- Develop outbound sales campaigns and follow-up strategies to capture new and repeat business from leisure corporate wholesale and group segments.
- Proactively identify market trends and work with Sales & Marketing to develop offers that drive incremental revenue.
- Ability to implement learn and adapt to new reservation applications as operationally required.
Operational Excellence in Reservations
Team Development & Leadership
Guest Experience & Relationship Management
Qualifications :
Additional Information :
Your team and working environment :
A team of Heartists that are committed to working together supporting each other and providing the best guest experience Feel Valued Feel Sparked We Are One
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract recruit and promote diverse talent
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
LI-JH1
Remote Work : Employment Type :
Full-time
Key Skills
Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills
Experience : years
Vacancy : 1