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Sales engineer • charlotte nc
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Sales Engineer
100,000 products and tools made of the strong metals tungsten and molybdenum : This has been our mission and passion for over 100 years, shared by 11,000 employees all over the world.
We at the Plansee Group still have big plans and we will get even better with you! Become part of our team!
Position type : Exempt
Required Location : OK, AR, MO, KS
Position Summary : The Sales Engineer role is to present and sell our extensive line of superior, high quality cutting tools that include engineered tools application specific (specials), precision drilling, bore machining, reaming, threading and milling solutions. Success in this role requires sales expertise through end user (direct customers), integrator and other channel partners in a defined geographic territory. The role requires engaging customers in target market segments such as automotive, aerospace, communication, chemical, energy, general manufacturing, and medical industries.
Duties and Responsibilities :
- Perform independently and professionally represent CERATIZIT in a regional geographic territory to establish and develop distributor channel partners and end user customer relationships for growth in the marketplace (50% to 60% travel / overnight stays required).
- Target, prospect, qualify, and secure new end user customer accounts for pipeline development and territory growth.
- Manage, retain, and saturate current end user customers and channel partner accounts through application recommendations, emphasizing product performance, demonstrating value-added features, and cost benefits, product demonstrations and promoting "KEY PRODUCTS" to develop opportunities for new business and increased product sales.
- Partner with Integrated Suppliers to develop strategies to grow the business. Support, train, and update "in plant" integrated suppliers on CERATIZIT products and applications and how they fit with the products of the end user.
- Obtain required specifications and blueprints from end user customers and collaborate with CERATIZIT engineering and internal departments for generation of accurate, precise, and timely quotations and problem resolution to support customer requirements.
- Using project management skills; work with end user to support part run-off operations including but not limited to logistical support, technical support and troubleshooting, quality management, and error proofing
- Document, track, and follow up on all proposed solutions, tool testing, and costs analysis to support new business development and customer retention.
- Conduct training for machine operators, tool pre-setters, engineering and management on functionality of CERATIZIT products.
- Develop sales and business plans and set goals through researching, analyzing, and interpreting records of present and past sales trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred for management. Collaborate with channel partner leadership and sales teams to grow CERATIZIT sales in the marketplace.
- Achieve defined sales goals and quota via an established sales process and plan.
- Investigate product or service warranty claims to ensure resolution within organizational policies.
- Complete and maintain required sales and expense reports, calendar appointments, data within the customer retention management software "CRM" and business and distributor planners.
Education and / or Experience Required :
Travel Requirements : 50% to 60% travel / overnight stays required a valid Driver's License is required
Equal Employment Opportunity : We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and / or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.