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Service advisor toyota • denver co
Service Advisor
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Job Description
Job Description
Salary : $25.00 / hr to $30.00 / hr plus commission on labor & parts
Imperial Sportbikes Service Advisor
Opportunity Snapshot
Are you passionate about motorcycles and love helping people? Do you thrive in a fast-paced service environment where technical knowledge meets top-tier customer care? If so, Imperial Sportbikes is looking for a Service Advisor to join our team!
Located just minutes from downtown Denver, Colorado , Imperial Sportbikes is the nations largest dedicated Aprilia dealership and Colorados premier destination for European and Japanese sportbike service. With a full-service department, in-house and mobile dyno tuning, and a deep catalog of new and used parts, were not your average dealershipand were looking for an above-average Service Advisor to match.
Your Role
As the Service Advisor, youll be the first and last point of contact for customers servicing their motorcycles. Youll translate customer concerns into clear, accurate work orders, help manage technician workload, communicate status updates, and recommend additional services to enhance motorcycle performance, safety, and reliability.
This is a hands-on, relationship-focused position thats central to the efficiency and reputation of our service department. Youll work closely with our techs, parts department, and management to deliver an exceptional experience to every rider who walks through our doors.
What You'll Bring to the Table
- A genuine love for motorcycles, the riding lifestyle, and the community that surrounds it.
- Previous experience in a customer service or service writer / advisor rolepowersports or automotive experience preferred.
- Working knowledge of motorcycle systems and repairs, or a strong willingness to learn.
- Excellent communication and active listening skills.
- Strong organization and time management to balance scheduling, technician coordination, and follow-up.
- Proficiency with service software, documentation, and work order processing.
- A calm, friendly, and professional demeanoreven when it gets busy.
Your Day-to-Day Responsibilities
Key Performance Indicators (KPIs)
What's In It for You?
Keys to Success
More About Imperial Sportbikes
Founded in 2006, Imperial Sportbikes is a family-owned dealership with a national footprint. Our Denver facility houses the nations top Aprilia inventory, one of the largest used parts operations in the country, and a full-service dyno-equipped workshop. Whether its race prep, ECU tuning, or everyday maintenance, we help riders chase performance and passion.
If youre ready to turn your customer service skills and motorcycle knowledge into a fulfilling, fast-paced careerlets ride.