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Service client • norwalk ca
Client Service Administrator
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Location : East Los Angeles, CA
Schedule : Monday-Friday, 8 : 00 AM 5 : 00 PM
Pay Rate : $22.00 per hour
Employment Type : Full-Time, On-Site
A fine home furnishings company based in East Los Angeles is seeking a Client Service Administrator to join its close-knit and collaborative team. This position plays a key role in ensuring smooth communication with clients and supporting cross-departmental coordination. The role is ideal for someone who is detail-oriented, organized, and able to manage administrative tasks with precision.
Key Responsibilities :
Respond to client inquiries via email and phone with professionalism and timeliness
Communicate the condition of items based on internal updates and inspection reports
Compile information from various departments and prepare internal reports
Collaborate with internal teams (Shipping, Receiving, Warehouse, and Accounting) to resolve issues
Maintain digital and physical filing systems
Scan and upload documents into company databases or software
Follow written procedures, instructions, and standard operating protocols (SOPs) accurately
Use Microsoft Office tools and internal logs to manage tasks and documentation
Qualifications :
Prior experience in administrative support or office coordination
Strong written and verbal communication skills
Proficiency in Microsoft Word, Excel, Outlook, and familiarity with spreadsheets and email platforms
High level of attention to detail and accuracy in all work
Ability to follow instructions and company procedures reliably
Experience in a small team or cross-functional environment is a plus
Bilingual (English / Spanish) preferred
Ideal Candidate Attributes :
Organized and proactive
Able to multitask and prioritize under minimal supervision
Professional communication style across all media
Comfortable working in a collaborative, team-based environment
Dependable with a consistent work history
Note : Client-specific information will be shared during the interview process.