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Service coordinator • columbus oh

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Customer Service Coordinator

Customer Service Coordinator

AgilitiColumbus
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The Customer Service Coordinator is responsible for the delivery and pick-up of medical equipment and supervision of individuals who perform these services. Responsibilities include managing the equ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Mobile Service Coordinator

Mobile Service Coordinator

Valley Ford of ColumbusColumbus, OH, US
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This vital role ensures our Mobile Technicians are set up for success by managing schedules, organizing appointments, and keeping the workflow running smoothly behind the scenes.Room for growth - F...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
National Account Service Coordinator

National Account Service Coordinator

American Equipment HR LLC CareersColumbus, Ohio, United States, 43085
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As a National Account Service Coordinator at {EMPLOYER-DESC}, you will be pivotal in maintaining and elevating the service experience for our national accounts. This role requires a detail-oriented ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Homecare Service / Referral Coordinator (Contingent)

Homecare Service / Referral Coordinator (Contingent)

Nationwide Childrens HospitalColumbus, OH, US
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Homecare Service / Referral Coor- Homecare Administration.Works in partnership with Clinical Coordinators of business lines to assure service coordination for NCHH patients.Coordinates receipt of i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Coordinator

Service Coordinator

Modula Inc.Columbus, OH, US
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Modula is the leading US manufacturer of vertical lift modules (VLM) and automated storage and retrieval systems.Modula US has Manufacturing plants in Dayton, OH and Lewiston, ME, and remote locati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Hospitality Service Support Coordinator

Hospitality Service Support Coordinator

VirtualVocationsColumbus, Ohio, United States
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A company is looking for a Hospitality Service Support Coordinator to assist in a high-volume procurement environment for hospitality services. Key Responsibilities Oversee the Cvent platform for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Coordinator, Corporate

Customer Service Coordinator, Corporate

Wolters KluwerOH, Columbus, USA
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Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
LTSS Service Coordinator (Case Manager)

LTSS Service Coordinator (Case Manager)

Elevance HealthWorthington,Ohio
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LTSS Service Coordinator (Case Manager).This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with oc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Sales and Service Coordinator - Full Time

Sales and Service Coordinator - Full Time

SephoraColumbus, OH, US
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With a strong client-first mindset, youll support daily operations, coordinate services and events, and help drive sales through exceptional service and team support. If you're passionate about beau...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Facilities Coordinator

Facilities Coordinator

Lifting Gear Hire CorpColumbus, OH, United States
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Founded in 1990, LGH stands at the forefront of the hoisting and rigging equipment rental industry, providing rental equipment responsible for the installation, maintenance, and repair of everythin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Safety Coordinator

Safety Coordinator

Gardner Inc.Columbus, OH, US
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The Supervisor will be responsible for ensuring a safe workplace by developing, executing and improving Gardner’s safety management program. The Supervisor will be accountable for safety-relat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Service Desk Coordinator

Service Desk Coordinator

Paul Mitchell SchoolsColumbus, OH, US
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Paul Mitchell The School Columbus is seeking a qualified Service Desk Coordinator to join our family! Our uniquely wonderful learning environment attracts the most qualified staff team members who ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
National Account Service Coordinator

National Account Service Coordinator

American Equipment HR LLCColumbus, Ohio, United States, 43232
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American Equipment Holdings, is one of the leading Industrial Weighing solutions providers in the United States.Over the years, our ability to grow and set ourselves apart from the competition is t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
National Account Service Coordinator

National Account Service Coordinator

American EquipmentColumbus, OH
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Job Type Full-time Description.American Equipment Holdings, is one of the leading Industrial Weighing solutions providers in the United States. Over the years, our ability to grow and set ourselves ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Coordinator

Service Coordinator

Franklin County Board of Developmental DisabilitiesColumbus, OH, US
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License / Certification Required : .Service and Support Administrator Certification – Franklin County Board of Developmental Disabilities (can be obtained upon hire). Bachelor’s Degree in field of Hu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Service Coordinator

Client Service Coordinator

Banfield Pet HospitalColumbus, OH, US
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SUMMARY OF JOB PURPOSE AND FUNCTION.The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Instrument Coordinator

Instrument Coordinator

Ohio State UniversityColumbus, OH, US
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Coordination and oversight of daily activities between the Operating Room and Sterile Processing Departments to facilitate efficient case flow, through efficient case cart assembly and decontaminat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Account Coordinator

Service Account Coordinator

Nexmos DesignColumbus, Ohio, United States
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Nexmos Design is seeking a detail-oriented and client-focused.In this role, you will serve as a key liaison between clients and internal teams to ensure service requests, timelines, and deliverable...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Coordinator / Dispatcher

Service Coordinator / Dispatcher

SiemensWorthington, Ohio, United States of America
serp_jobs.job_card.full_time +1
Here at Siemens, we take pride in enabling sustainable progress through technology.We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Unit Service Coordinator

Unit Service Coordinator

OhioHealthColumbus, OH, US
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Customer Service Coordinator

Customer Service Coordinator

AgilitiColumbus
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The Customer Service Coordinator is responsible for the delivery and pick-up of medical equipment and supervision of individuals who perform these services. Responsibilities include managing the equipment inventory, supplies and fleet vehicles, working closely with district management to ensure customer retention and serving as subject matter expert in equipment processing, inspection and in-servicing. The Customer Service Coordinator provides training and supports key daily office functions, including record keeping and billing.

Knowledge and Physical Requirements

  • 21 years of age or older, with an Associate’s degree or Bachelor’s degree preferred.
  • 1-2 years of supervision / management or customer excellence experience preferred.
  • Knowledge of the healthcare industry, including an understanding of, or experience with, hospital medical equipment preferred.
  • Business management understanding.
  • Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint).
  • Willing to work flexible hours, including on call, evenings, weekends and holidays, as well as emergency off-hours as required.
  • Valid driver’s license and potential for DOT certification.
  • Able to stand for long periods and walk great distances.
  • Able to lift and / or push 75 pounds.

Behavioral Skills (How the jobholders must conduct themselves with other people.)

  • Possesses quality orientation with a “get it right the first time” attitude.
  • Complies with patient privacy laws in all matters.
  • Maintains and projects confidence, enthusiasm and a professional image.
  • Flexible, coachable.
  • Demonstrates strong communication skills (listening, writing and speaking).
  • Demonstrates team orientation and shows respect for others.
  • Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations.
  • Organized; prioritizes to meet deadlines.
  • Customer-focused; willing to go above and beyond.
  • Practical Skills (Tasks that the job holder must be able to do and demonstrate.)

  • Provides leadership and direction to delivery and processing teams to ensure successful customer experience.
  • Ensures prompt and courteous service is delivered to all customers in person, by phone and communications.
  • Understands and uses effective conflict resolutions skills, e.g., identifies and resolves customer and staff concerns, discrepancies and disagreements.
  • Participates and partners with Technical Services, Account Executives and Operations Manager on customer meetings to promote revenue growth, cost containment and expansion of services with existing customers.
  • Assists with management of the district and customer on-site service programs (e.g., Asset360) in Operation Manager’s absence.
  • Demonstrates in-depth knowledge of medical equipment; knows equipment by name, appearance and accessory list.
  • Manages missing and lost equipment, software upgrades and accessories.
  • Performs periodic reviews and ready line audits to ensure proper practices are being executed.
  • Assists in the development of staffing and on-call schedules based on demand.
  • Completes and maintains DOT certification, according to location-specific business needs.
  • Manages shipping / receiving, requisitions and purchase orders.
  • Manages equipment inventory, par levels and supplies.
  • Exercises sound time management, and handles geographic routing and prioritization to service customers.
  • Trains customer service staff on medical equipment cleaning, testing and inspecting and conducts in-servicing on features, functionality, etc.
  • Recruits and develops customer service staff. Provides cross and lateral training, emphasizing continuous improvement and teamwork, and provides on-going feedback with focused action steps for areas of improvement.
  • Holds self and staff accountable for completion of assignments.
  • Ensures accurate and timely documentation for billing and regulatory compliance.
  • Demonstrates sound and timely decision-making skills in front of team and customers.
  • Performs other assigned duties.
  • Primary Job Location :

    Columbus District

    Additional Locations (if applicable) :

    Job Title :

    Customer Service Coordinator

    Company : Agiliti

    Location City : Groveport

    Location State : Ohio