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Service coordinator • columbus oh
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The Customer Service Coordinator is responsible for the delivery and pick-up of medical equipment and supervision of individuals who perform these services. Responsibilities include managing the equipment inventory, supplies and fleet vehicles, working closely with district management to ensure customer retention and serving as subject matter expert in equipment processing, inspection and in-servicing. The Customer Service Coordinator provides training and supports key daily office functions, including record keeping and billing.
Knowledge and Physical Requirements
- 21 years of age or older, with an Associate’s degree or Bachelor’s degree preferred.
- 1-2 years of supervision / management or customer excellence experience preferred.
- Knowledge of the healthcare industry, including an understanding of, or experience with, hospital medical equipment preferred.
- Business management understanding.
- Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint).
- Willing to work flexible hours, including on call, evenings, weekends and holidays, as well as emergency off-hours as required.
- Valid driver’s license and potential for DOT certification.
- Able to stand for long periods and walk great distances.
- Able to lift and / or push 75 pounds.
Behavioral Skills (How the jobholders must conduct themselves with other people.)
Practical Skills (Tasks that the job holder must be able to do and demonstrate.)
Primary Job Location :
Columbus District
Additional Locations (if applicable) :
Job Title :
Customer Service Coordinator
Company : Agiliti
Location City : Groveport
Location State : Ohio