Service coordinator serp_jobs.h1.location_city

Job Summary

The Cryogenic Services Coordinator is responsible for mainly two areas within the Commercial Inside Sales Team : storage account management and cryogenic shipping leads. Both areas will require professional communication with client customers seeking new service or help with their existing service. This position will communicate directly with clients to understand their needs, highlight the value of CSI-supported cryogenic services, and ensure a smooth sales process for fertility preservation, cryogenic shipping, and / or storage services. For existing clients, this position will support the client with any account needs, including, but not limited to, records access, billing support, inventory questions, and end of account assistance.As a service coordinator, the role will uphold and advocate for the CSI brand, ensuring the consistent delivery of the highest quality standards. Essential Functions & Accountabilities : Lead Funnel Management

• Manage lead data in software systems independently with minimal supervision
• Capture and record relevant lead information in software systems
• Understand diverse lead profiles to build customized sales approaches
• Identify data patterns and analyze results to maximize work efficiency
• Communicate with leadership for trends and client customer needs on an ongoing basis

Prospective Client Communication

Current Client Communication

Data Management

Travel Requirements :  Less than 5%Qualifications : Knowledge, Skills, and Abilities :

Work Environment :

Experience :

Education :

As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at to learn more about CooperSurgical and the benefits of becoming a member of our team.

To all agencies : Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms / employment agencies to any employee at CooperSurgical via-email, the internet or in any form and / or method will be deemed the sole property of CooperSurgical, unless such search firms / employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you are interested in applying and require special assistance or accommodations due to a disability, please contact us at

For . locations that require disclosure of compensation, the starting base pay for this role is between $60,000 - $68,000. The actual base pay includes many factors, and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.