Talent.com

Service desk analyst serp_jobs.h1.location_city

serp_jobs.job_alerts.create_a_job

Service desk analyst • usa

serp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Service Desk Analyst

Service Desk Analyst

TEKsystemsBellevue, WA, United States
serp_jobs.job_card.full_time
Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company!.The Service Desk Analysts role within our IT Infrastructure Consulting group provides you ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Service Desk Analyst

Service Desk Analyst

AkkodisErie, PA, US
serp_jobs.job_card.temporary
Months Contract at Erie, PA(Onsite).P / HR; The rate may be negotiable based on experience, education, geographic location, and other factors. The IT Service Desk Analyst requires candidates to have a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Service Desk Analyst

Service Desk Analyst

GKNMuncie, Indiana, USA
serp_jobs.job_card.full_time
GKN Aerospace is reimagining air travel : going further faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry were inspired by the opportuniti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Desk Analyst

Service Desk Analyst

CrossfuzeMinnetonka, MN, US
serp_jobs.job_card.full_time
Taking initial telephone inquiries and troubleshooting relatively simple hardware, software, or network problems.Monitor incoming tickets and alerts in the ServiceNow system and respond accordingly...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Desk Analyst

Service Desk Analyst

Juno Search Partners - Open PositionsWayne, PA, US
serp_jobs.job_card.full_time
Engage customer base through the detailed intake of calls into the service desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Desk Analyst

Service Desk Analyst

Altice USAPlano, TX, United States
serp_jobs.job_card.full_time
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!.We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Desk Analyst

Service Desk Analyst

Redwood LogisticsChicago, IL, US
serp_jobs.job_card.full_time
Hybrid (4 days on-site, 1 day remote).Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Desk Analyst

Service Desk Analyst

National Trench Safety, IncHouston, TX, US
serp_jobs.job_card.full_time
The Service Desk Analyst will provide technical support and play a key role in maintaining our in-house technology infrastructure, spanning computer systems, mobile devices, and peripherals.This ro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Desk Analyst

Service Desk Analyst

iVision Scale LLCAtlanta, GA, US
serp_jobs.job_card.full_time
Job Description – Service Desk Analyst.Service Desk Analyst (Atlanta, GA - Managed Services).The Service Desk Analyst’s role is to ensure proper computer operation so that end users can...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Desk Analyst

Service Desk Analyst

IronOrbitAnaheim, CA, US
serp_jobs.job_card.full_time
Having a friendly, professional attitude is a must! Work from home the role must be able to work independently with direction and guidance from your team leads and manager.EST, I shift for 11am-8pm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Desk Analyst

Service Desk Analyst

Encore TechnologiesCincinnati, OH, United States
serp_jobs.job_card.full_time
We have 1st, 2nd and 3rd Shift Available.Responsible for providing front line support for customers by adhering and following standard processes to document and resolve technical issues associated ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Service Desk Analyst

Service Desk Analyst

Aya HealthcareColumbus, OH, US
serp_jobs.job_card.full_time
Schedule : Full-time, Monday-Friday (4 : 00pm - 9 : 30pm).Location : Main Hospital (C and D).Greets visitors, responding to inquiries or problems and directing visitors to requested locations.Answers and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Desk Analyst

Service Desk Analyst

AtNetPlusStow, OH, US
serp_jobs.job_card.full_time
AtNetPlus is a Managed Service Provider providing our clients IT support, cybersecurity, 24 / 7 helpdesk support, on-site services, and system development. We pride ourselves on delivering exceptional...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Desk Analyst

Service Desk Analyst

All Lines TechnologyRock Hill, SC, US
serp_jobs.job_card.full_time
The role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Desk Analyst

Service Desk Analyst

Amerit ConsultingLos Angeles, CA, US
serp_jobs.job_card.permanent
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished.NOTE- THIS IS 100% ONSITE...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Desk Analyst

Service Desk Analyst

Omniscius ConsultingArlington, VA, US
serp_jobs.job_card.full_time
Our client is seeking Service Desk Analysts to provide IT support for a client.Resolve technical issues through various communication channels. Install, maintain, and troubleshoot IT hardware and so...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Desk Analyst

Service Desk Analyst

ChoochSan Mateo, CA, US
serp_jobs.job_card.full_time
Be primary responder for the queue; acknowledge, triage, and resolve tickets across.Keep customers informed with clear, friendly updates and realistic ETAs. jump on Zoom / phone when needed.Reproduce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Service Desk Analyst

Service Desk Analyst

Insight GlobalKing of Prussia, PA, United States
serp_jobs.job_card.temporary
Information Technology Support experience troubleshooting and resolving hardware and software issues.Experience utilizing enterprise level ticketing system such as ServiceNow.Experience utilizing A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Service Desk Analyst

Service Desk Analyst

Metropolitan Jewish Health SystemNew York, NY, United States
serp_jobs.job_card.full_time
Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way.The services we provide contribute greatly to the overall patient and member exp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Desk Analyst

Service Desk Analyst

TEKsystemsBellevue, WA, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company!

  • Description

The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Service Desk Analyst, you will work directly with our highly trained consultants and have access to a large cross-section of engagements and projects that develop your I.T career. You will use your strong analytical skills to develop quality solutions to meet client requirement.

The Service Desk Analyst consultant provides remote technical support to our external managed serve clients. This position requires a strong technical skillset, great customer service skills, and the desire to learn. These skills will be used in a fast-paced, fun, team oriented environment.

  • Job Duties and Responsibilities :
  • Provide phone and email technical support to end-users to resolve any hardware or software issues
  • Support and troubleshoot workstations, server and network related issues
  • Perform systems administration for Office 365, Windows Servers, and workstations across multiple customers
  • Monitor and troubleshoot client backups
  • Escalate customer issues through the proper channels
  • Manage cases according to defined severities and case priorities
  • Maintain client security levels and confidentiality of information
  • Clearly document support issues and all steps performed in ticketing system
  • Monitor trends from reported client cases to isolate possible chronic issues for software, workstation, server, or network infrastructure that indicate failing hardware or software corruption
  • Update cases and communicate with clients daily or as required until issue is closed
  • Knowledge, Skills and Abilities :
  • Highly customer focused with ability to provide consistently excellent customer service and professionalism
  • Excellent written and verbal communication skills
  • Able to quickly assess situations to pinpoint the scope / source of technical issues in a fast-paced environment
  • Must be able to manage individual workload
  • Must be a strong team player
  • Must possess strong sense of ownership with client relationships
  • Additional Skills & Qualifications
  • 3 years of experience working on a technical helpdesk or equivalent network administration role.
  • Minimum of 3 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment
  • Microsoft Certification (MCSE / MCSA) and Network+ Certification preferred but not required
  • Bachelor's degree (BA / BS) from an accredited 4-year school is a plus
  • Experience with Office 365 Administration and associated workloads including Outlook and SharePoint
  • Fundamental understanding of TCP / IP Networking
  • Experience with firewalls, such as Cisco, SonicWALL and Meraki
  • Experience with VMWare ESX hosts and vSphere Client for administration
  • Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration.
  • Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN
  • Experience with Apple Hardware and MAC OS X
  • Experience with enterprise mobile devices
  • Work Environment
  • Standard hours- 8 : 00-5 : 00 / 5 : 30
  • Hybrid setup :

  • Approximately 2 days onsite per week, with potential for more days as requested by the client.
  • The remaining 3 days per week will be spent in a remote service desk support role supporting a book of business covering approximately 20 clients
  • We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected

    classification. Eligibility requirements apply to some benefits

    and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following :

  • Medical, dental & vision
  • 401(k) / Roth
  • Insurance (Basic / Supplemental Life & AD&D)
  • Short and long-term disability
  • Health and Dependent Care Spending Accounts (HAS & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time off / Leave (PTO, Vacation, or Sick Leave)
  • Job Type & Location
  • This is a Contract to Hire position based out of Bellevue, WA.

  • Pay and Benefits
  • The pay range for this position is $27.00 - $30.00 / hr.
  • Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • Workplace Type
  • This is a hybrid position in Bellevue,WA.
  • Application Deadline
  • This position is anticipated to close on Dec 19, 2025.
  • h4>

    About TEKsystems :

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.