Service desk manager serp_jobs.h1.location_city

Job Description

Job Description

Minimum Qualification :

1. High school diploma or equivalent

2. Previous kitchen management experience; purchasing and inventory control knowledge desirable

3. Current ServSafe Certification OR the ability to acquire certification within 6 months of hire

4. Knowledge of community food resources preferred

5. Ability to handle multiple tasks, set priorities, and deal with interruptions in a busy environment

6. An interest in working with the elderly and / or disabled clients is highly desirable

7. Ability to work harmoniously with and supervise professional and support personnel

8. Ability to plan, organize, develop, implement, and interpret programs, goals, objectives, policies, and procedures necessary to maintain a sound organization

9. Knowledge of laws, regulations, and guidelines governing food services and personnel administration

10. Demonstrable proficiency with MS Word and Excel

11. Current Alaska driver's license with acceptable driving and criminal history reports

Essential Function :

1. Responsible for operation of the SAFE Center Food Services Program; develops systems and provides dietary services according to accepted standards of care; and coordinates dietetic services with programs receiving food services from the SAFE Center Kitchen

2. Cooperates with other department staff and outside resources to provide a well coordinated program designed to meet all clients' nutritional needs

3. Develops understanding of functions of each participating program and coordinates with relevant program directors

4. Develops menus as necessary, building in the flexibility to make maximum use of donated food and food from the Food Bank of Alaska. Uses the Food Bank regularly as a low-cost food source

5. Develops orders for food and related items and shops as necessary, maintaining all purchases within budgetary constraints

6. Becomes trained in USDA processes for the Older Alaskans Program, providing menus in accordance with nutritional requirements of the USDA and documenting number of clients served daily; files monthly and / or quarterly reports in timely fashion

7. Ensures policies and procedures relating to dietary services are implemented; interprets and enforces facility rules and policies

8. Serves on the SAFE Center safety committee; attends and contributes to various committees as assigned

9. Participates in development of long-range plans and applicable budgets

10. Directs food services staff to respond to needs of various participating programs, including age-specific needs as appropriate

11. Establishes and keeps current food services departmental policies and procedures, as well as other reference materials to be used by food services staff in providing optimal nutrition services

12. Develops work assignments with Lead Cook for all food service department personnel

13. Ensures food services personnel are properly trained in job duties, including sanitation and safety

14. Ensures in-service training for food services staff is given on a quarterly basis or more frequently if needed

15. Oversees scheduling and back-up coverage for food services personnel

16. Responsible for maintaining sanitation and proper temperature as well as correct food handling techniques

17. Retains responsibility for discipline of food service employees; conducts performance reviews, issues warnings and suspension notices as appropriate

18. Maintains current awareness of new legislation and regulations influencing the practice or standards of dietary services

19. Performs other duties as necessary for the successful operation of the program

PHYSICAL DEMANDS

Speaking, listening, sitting, standing, bending, stooping, kneeling, pushing, pulling, climbing and balancing, and walking are required. Manual dexterity necessary to prepare food, write and operate keypads and keyboards. Visual and hearing acuity at or corrected to normal range is required to communicate by telephone and in person with others. Must be able to lift up to 60 pounds. Ability to operate a motor vehicle in daylight, darkness, and in inclement weather conditions.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

ENVIRONMENT

Work is performed in a well-lit, heated, and ventilated environment, although water and humidity are constant due to dish washing and food preparation. Exposure to slippery floors and hot surfaces will be present. Noise level is generally low; equipment noises generally will be intermittent. Exposure to extreme weather conditions is not a requirement of this position.

Software-related Skills

Microsoft Word, Excel and Outlook familiarity preferred. Working knowledge of integrated database applications and ability to use new software programs with basic training.

Language Skills

Must be able to understand, follow and give both written and oral instructions and be comfortable working with diverse individuals in face-to-face contact and over the telephone. The employee must be able to use speech and hearing for ordinary and telephone conversation.

Mathematical Skills

Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.

Performance Skills

Must be punctual, organized, self-motivated, flexible, and possess a desire to learn and assist those he / she interacts with.

Protect the Mission

Must complete Mission the online course for this area and pass the Background Checks required by The Salvation Army for employment.

Acknowledgement of Religious Purposes of The Salvation

The employee acknowledges that he / she has been informed Army and understands The Salvation Army's religious purpose and status as a church. The employee agrees that he / she shall do nothing to his / her relationship with The Salvation Army as an employee to undermine religious mission. The employee agrees and understands that his / her services are a its necessary part of The Army's religious purposes and his / her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.

Equal Employment Opportunity

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination harassment based on age, race, color, religion, sex, national origin, marital status, or citizenship, sexual orientation, gender identity, gender expression, or any other characteristicdisability, protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.