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Service desk manager • charleston sc

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FRONT DESK AGENT

FRONT DESK AGENT

Charlestowne HotelsMount Pleasant, SC, US
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The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Assistant Service Manager

Assistant Service Manager

Pep BoysCharleston, SC, US
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Support the service and tire team under the direction of the Manager, Store Service.Assist in driving sales across service labor, parts, tires, and fleet business and provide essential selling and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Guest Service Manager

Guest Service Manager

HOMECOURT HOSPITALITY MANAGEMENT INCCharleston, SC, US
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As the leader of our guest services team, you will be responsible for delivering the highest standards of hospitality to our guests. You will be responsible for creating an exceptional experience fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Manager - Bilingual

Service Manager - Bilingual

Masis StaffingCharleston, SC, US
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Lead a team of Service Coordinators to meet or exceed productivity and performance goals established by the executive team. Lead, mentor and develop Service Coordinators.Promote new and existing bus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Manager

Service Manager

Mobile Communications AmericaNorth Charleston, SC, US
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MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Service Manager in the. MCA seeks team members who share our values : service, growth, teamwork, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk Receptionist

Front Desk Receptionist

America's BestNorth Charleston, South Carolina, United States
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What would you do? – The Specifics.Ensures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store. Answers, screens, and forwards inc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent

Front Desk Agent

Cambria Hotel Mount Pleasant- CharlestonMt Pleasant, SC, US
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The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in / out, and reserving rooms. Established in 1988 as a family-owned business, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Automotive Service Manager

Automotive Service Manager

Midas - PGWMt. Pleasant, SC, US
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At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or year...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Concierge

Front Desk Concierge

Kings Courtyard InnCharleston, SC, USA
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Kings Courtyard Inn is seeking a full time employee for the Front Desk Concierge position.As the first employee the guest encounters, it is the concierge's responsibility to be gracious and efficie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Service Manager

Client Service Manager

AscensusCharleston, SC, US
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Builds and maintains the relationships of qualified defined contribution retirement plans utilizing our Recordkeeping platform. Acts as a point of contact for assigned relationships, resolves team e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk Associate

Front Desk Associate

Gold's Gym - VA / MD / SCJames Island, SC, US
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The Front Desk Associate will greet and direct members, guests and staff as they enter the gym.This position will provide assistance to members along with inquiries about gym operations and policie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk Agent

Front Desk Agent

Comfort Inn Charleston DowntownCharleston, SC, US
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The Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and service...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Restaurant Service Manager

Restaurant Service Manager

Taco BoyFolly Beach, SC, US
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We want you to join our team! Taco Boy is a fun, energetic place to work.We value personality, drive and dedication, and reward success with fair wages, opportunity for growth and benefit opportuni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent

Front Desk Agent

DoubleTree Charleston RiverviewCharleston, SC, US
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The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in / out, and reserving rooms. Medical / Dental / Vision benefits, a generous PTO p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Desk Analyst

Service Desk Analyst

VirtualVocationsCharleston, South Carolina, United States
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A company is looking for a Service Desk Analyst to provide remote IT support.Key Responsibilities Provide white-glove End User Service Desk Support via phone, email, and chat Manage incidents an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Associate

Front Desk Associate

Planet FitnessMount Pleasant, SC, US
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At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the larg...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent

Front Desk Agent

Springhill Suites Charleston Mount PleasantMt. Pleasant, SC, US
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The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in / out, and reserving rooms. Established in 1988 as a family-owned business, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service - Front Desk

Customer Service - Front Desk

O2 FitnessCharleston, SC
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O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas.We promise to provide a welcoming, motivating and clean environment with a professiona...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Service / Front Desk Coordinator

Patient Service / Front Desk Coordinator

MyEyeDr.Mount Pleasant, South Carolina
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See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr.No optical experience? No problem! You will be provided training and tools needed to learn about an industry ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Help Desk Manager

IT Help Desk Manager

MaximusCharleston, SC, US
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Description & Requirements Maximus is seeking an IT Help Desk Manager to support work with a Health client remotely.The IT Help Desk Manager will leverage help desk operations to collect, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
FRONT DESK AGENT

FRONT DESK AGENT

Charlestowne HotelsMount Pleasant, SC, US
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Front Desk Agent

The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures.

The essential hospitality standards must be used at all times : eye contact, smile, speak first, engage in polite conversation, use the guest surname!

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Provide high level of customer service
  • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
  • Check in and out hotel guests in a confident, professional and friendly manner.
  • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
  • Complete all items on appropriate (AM, PM, Third Shift) checklist by end of shift.
  • Follow established key control policy.
  • Ensures that yourself as a front desk employee are well presented (uniforms, personal hygiene etc.)
  • Ensure proper credit policies are followed and verify credit limit report.
  • Submit all lost & found articles accompanied by a completed lost & found report.
  • Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services.
  • Knowledgeable of fire and emergency procedures.
  • Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
  • Monitor room availability throughout the day.
  • Review daily the selling status of the hotel using yield management system.
  • Attend department meeting once a month.
  • Performs all other duties as directed by immediate supervisor.
  • Contact with other departments such as Sales, Housekeeping, Bell Staff, and Valet is crucial to ensure that hotel services are coordinated to provide the best in guest satisfaction.

Qualification requirements :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or experience :

  • High school diploma or general education degree (GED); and six months to one year related experience and / or training.

    • Language skills :

  • Ability to read, analyze, and interpret procedure manuals. Ability to effectively present information and respond to questions from guests.

    • Reasoning ability :

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    • Other skills and abilities :

  • Ability to operate the Property Management System, capture email, and use the PBX system. Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service.

    • Physical demands :

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand, walk, and talk, or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, and reach with hands and arms.
  • The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include the ability to adjust focus.

    • Work environment :

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually moderate.