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Service desk technician • cambridge ma
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Allego is a rapidly growing SaaS technology company in the metro Boston area with a modern approach to learning and enablement for today's distributed teams.
Our technology ensures that sales teams ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Performs required diagnostics and repair of HVAC and oil heating systems.ESSENTIAL DUTIES AND RESPONSIBILITIES.Document services performed and parts used.
Previous experience servicing oil heating s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
TeamLogic IT of Northeastern Massachusetts.We are an IT Managed Services Provider located in Woburn, MA focused on providing support for small to midsized businesses looking to outsource their IT f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Field Service Technician - Commercial Refrigeration & Kitchen Equipment .Join the Joe Warren & Sons Co.JWS) family, a dynamic force in commercial refrigeration and food equipment servi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Hospitality Service Technician.We're seeking a Hospitality Service Technician to join our Operations team.The Hospitality Service Technician will report directly to the Service Manager / Supervisor.T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are seeking a positive, friendly, and professional Front Desk Representative to provide exceptional service to our performing arts school families and visitors by phone, email, text and in-perso...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for a Service Desk Analyst to provide remote IT support.Key Responsibilities Provide white-glove End User Service Desk Support via phone, email, and chat Manage incidents an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Abacus Technology is seeking a Help Desk Specialist to provide technical support for end users for the BLITS program at Hanscom AFB.
Handle daily maintenance and monitoring of managed hardware and s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Help Desk Technician II.Boston, MA / Hybrid / Remote / Philadelphia, PA.Information Technology / Full Time Hybrid.
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.Wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Company / Program Description : Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002.D...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are seeking a Technician to join our TIBA Parking Systems team!.You are an ideal candidate if you have previously worked on parking equipment, security system installations and service or a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Cooperidge Consulting Firm is seeking a dedicated.In this role, you will be responsible for performing advanced diagnostics, service, and repairs on equipment, providing exceptional support to our ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Brinks Home is a leader in the smart security industry, protecting over one million people across the U.Our platinum-grade protection is backed by award-winning customer service and expertly traine...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
SOSi is seeking a highly qualified.Leads and directs a team of Service Desk members to ensure capabilities are available 24x7, properly monitored and maintained, and secured.This position will be l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
TeamLogic IT of Northeastern Massachusetts is an IT Managed Services Provider located in Woburn, MA focused on providing support for small to midsized businesses looking to outsource their IT funct...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve li...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
OFFICE of the COMPTROLLER (CTR).About the Office of the Comptroller.The Office of the Comptroller ensures that the more than $50 billion in annual transactions authorized by the general appropriati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are looking for a Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE certification.
The day-to-day duties include perfo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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AllegoWaltham, MA, USjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionHigh school diploma or equivalent; Associate's degree or relevant technical certifications (CompTIA A+) a plus. 0-1 years of experience in an IT support or customer service role, or relevant coursework / personal projects demonstrating technical aptitude. Basic understanding of end-user laptop, hardware, software, printing, and internet support, including troubleshooting and instructional "how-to." Familiarity with Windows and Mac operating systems. Basic understanding of common cloud services like Google Workspace, Slack, and Zoom. Basic experience with iOS and Android mobile operating systems. Familiarity with Mobile Device Management (MDM) and Identity Provider (IDP) concepts. Basic understanding of Wi-Fi and networking fundamentals. Highly organized, communicative, and excellence in work as a point of pride. Our core values, better known as Allego's Operating Principles, are at the heart of our business. They are the fabric of our culture and central to our approach to work, our customers, and with each other. This is a hybrid role, requiring 2-3 days per week in our Waltham office. Health Insurance Unlimited PTO 401K match Wellness programs Flexible schedule
Help Desk Technician
About Allego :
Allego is a rapidly growing SaaS technology company in the metro Boston area with a modern approach to learning and enablement for today's distributed teams. Our technology ensures that sales teams have the skills and latest knowledge to make the most of every selling situation. With nearly 500,000 users relying on Allego's platform to access learning, the best sales content, and peer collaboration at the moment of need, we've experienced triple-digit growth every year. Not only are we growing quickly, but The Boston Business Journal, The Boston Globe, and Inc. Magazine have all named us as a top place to work.
How you'll make a difference :
Allego is seeking an action-oriented Help Desk Technician, IT Services who will provide exceptional frontline support to Allego end users. You will be the first point of contact for technical issues, helping to ensure our distributed teams have the technology they need to succeed without interruption. You will contribute to maintaining a smooth and efficient IT environment as the company continues its rapid growth.
Reporting to the Director of IT and Security Operations, you will play a vital role in resolving daily technical challenges, assisting with user onboarding, and contributing to a positive user experience across the organization.
The ideal candidate will have :
- Ability to work independently and as part of a team in a fast-paced environment.
- A collaborative approach to problem-solving.
- Self-starter mindset with a strong desire to grow, learn and contribute.
- Demonstrated work ethic and initiative in resolving technical issues.
- Ability to learn new technologies quickly and adapt to evolving systems.
- Strong desire to build a long-lasting career in IT Services.
- Proven interpersonal skills with the ability to provide clear and patient support to non-technical staff on-site and remotely.
- A strong focus on delivering a white-glove customer service experience, consistently going above and beyond to ensure complete end-user satisfaction.
- Ability to multitask and work under deadlines to complete support tickets.
Requirements
Experience desired :
Culture and values :
Benefits
Allego offers a comprehensive and competitive benefits program that enables employees to choose the benefits that best fit their needs and the needs of their families. Full-time new hires are eligible for most benefits on the first day of employment : The following is a summary of the benefits offered to Allego employees :