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Service engineer • arlington tx

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Service Coordinator

Service Coordinator

Hitachi Global Air PowerEuless, TX, US
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Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.This position is responsible for all incoming phone calls and emails from end users, tec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
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Service Advisor

Service Advisor

Moritz Kia - HurstHurst, TX, US
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An automotive service advisor acts as the primary point of contact between customers and the service department at a car dealership, responsible for understanding customer vehicle concerns, co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Field Service Engineer- CNC Machine Tools

Field Service Engineer- CNC Machine Tools

Swift Placement & ConsultingIrving, TX, US
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Looking for FSE's in NC, SC, TN,GA, and AL- several positions available.To perform this job successfully, an individual must be able to perform each essential function satisfactorily.The requir...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Mechanic

Service Mechanic

Poly TruckingGrand Prairie, TX, US
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Service Mechanics are responsible for maintenance of trailers, truck engines and other routine services needed.Our preferred candidate will have : . Service, maintain and repair semi-trailer interiors...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service

Customer Service

GritR SportsNorth Richland Hills, TX, United States
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GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office.This person will drive customer satisfaction by fielding inquiries, processing orde...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Field Service Engineer-Substation Testing

Field Service Engineer-Substation Testing

KinectricsHurst, TX, TEXAS, US
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Electrical Engineer- Transmission & Distribution Testing.As a Field Service Engineer, your primary responsibility will be to lead specialty field testing projects and campaigns for High Voltage & M...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Leader

Service Leader

ChipotleGrand Prairie, TX, US
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Food served fast does not have to be a typical fast-food experience.Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Manager

Service Manager

VirtualVocationsIrving, Texas, United States
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A company is looking for a Service Manager to oversee daily operations of audit and support services.Key Responsibilities Manage record retrieval and ensure HIPAA compliance Conduct quality assu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Field Service Engineer (all genders)

Field Service Engineer (all genders)

SLM SolutionsGrand Prairie [Texas]
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Comprehensive health coverage including medical, dental, and vision.Paid parental leave (maternity and paternity).Company-paid disability coverage. Nikon SLM Solutions AG is an Equal Employment Oppo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Mechanic

Service Mechanic

Poly-AmericaGrand Prairie, TX, US
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Service Mechanics are responsible for maintenance of trailers, truck engines and other routine services needed.Service, maintain and repair semi-trailer interiors, exteriors undercarriages and tire...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Technicians

Service Technicians

Clay Cooley Auto GroupArlington, TX, US
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The Clay Cooley Automotive Group's journey to success is rooted back 25 years ago to Clay's early experiences in DFW's automotive industry. As a premier dealer group, we continue to prov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Service Manager

Service Manager

BirchstoneIrving, TX, US
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The Service Manager is responsible for the oversight of physical operations and maintenance work at an assigned Birchstone community. This role is responsible for the deployment of regular and preve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Supervisor Service

Supervisor Service

Invited ClubsIrving, TX, US
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Business Unit : Las Colinas Country Club.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Service Technician

Service Technician

Trek BikesHurst, TX, US
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Trek is an awesome place to work, with amazing benefits for all employees.We build only products we love, provide incredible hospitality to our customers, and change the world by getting more peopl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service

Customer Service

TradeJobsWorkforce76011 Arlington, TX, US
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Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Service Writer

Service Writer

PoolBedford, TX, US
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Equipment Parts Customer Service Representative.The Equipment Parts Customer Service Representative provides guidance on replacement parts, maintenance and repair of Outdoor Power Equipment, to hel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Lead Software Engineer - Salesforce (Service Cloud)

Lead Software Engineer - Salesforce (Service Cloud)

GartnerIrving, TX, United States
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Hiring near our US Centers of Excellence.Gartner offers a hybrid, flexible environment, with remote work that allows associates great flexibility to work from home, and opportunities to connect wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Field Service Engineer - Texas

Field Service Engineer - Texas

U339 Alcon Vision, LLC. CompanyTexas,Remote
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At Alcon, we are driven by the meaningful work we do to help people see brilliantly.We innovate boldly, champion progress, and act with speed as the global leader in eye care.Here, you’ll be recogn...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Champion

Service Champion

Taco BellGrand Prairie, TX, US
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Live Ms with a career at Taco Bell! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be part of the largest restaurant company in the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Service Manager

Service Manager

American Golf CarsIrving, TX, US
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American Golf Cars located in Irving, TX.Service Manager to be responsible for overseeing employees and daily operations within the customer service department. The Service Manager duties ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Coordinator

Service Coordinator

Hitachi Global Air PowerEuless, TX, US
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Job title : Service Coordinator

Location : Euless, TX

Reports to :

Service Operations Manager

Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.

Summary of the position :

This position is responsible for all incoming phone calls and emails from end users, technicians and other company personnel relating to requests for service. Key functions will include reviewing, reconciling, processing, and closing out field service and shop operations jobs / projects. Further, will support scheduling projects and service technician assignments. Goal is to facilitate the closing jobs through collection of required information from service technicians or elsewhere, to ensure invoicing is completed in an expeditious and timely manner.

Duties and responsibilities :

  • Responsible for answering incoming calls to the service department.
  • Handle internal and external customer inquiries as they pertain to specific work orders, jobs, projects
  • Prepare service quotes based on internal and external customer needs
  • Scheduling Service Technicians for service jobs and projects with a goal to achieve 85% billable rate or higher.
  • Scheduling service visits to ensure we meet our PM Agreement commitments.
  • Coordination of the calls with the customers verbally and through email on a continuous basis to ensure we are meeting the customer's expectations, and they remain informed as projects and service jobs progress
  • Responsible for closing field service and shop jobs / projects :
  • Capturing ALL required information (service labor hours, parts consumed, costing) for each service / shop job
  • Reconciling work orders against actual costs
  • Submitting completed work orders to accounting for processing of invoices
  • Assist scheduling field and shop technicians to specific jobs or projects
  • Input work order data into ERP system
  • Track assigned projects – ensure completed timecards, work orders are submitted from technicians in a timely manner
  • Work with Parts Coordinators to determine costing and availability of outsourced parts in order to quote and schedule work
  • All other duties as required to support superior customer satisfaction
  • This is a dynamic position as responsibilities may be added or removed as necessary
  • Communication with all departments within the HAC will occur on a regular basis. The depts include Parts, sales and will be expected to assist in covering for other team members when the need arises

Education

  • High School Diploma or equivalent (Related industry experience may be considered in lieu of education requirements)
  • Associate degree a plus
  • Professional experience :

  • Minimum of 3 years' experience with administration functions
  • Proficiency in Microsoft products
  • Key behaviors :

  • Process driven – assertive
  • Self-starting
  • Analytical thinking
  • Demonstrated ability to solve problems with customer satisfaction as a focus
  • Excellent communication skills both verbal and written
  • Ability to multitask – manage multiple projects
  • Goal-oriented
  • Customer-focused
  • Drive to succeed
  • Team player
  • Field Service Experience on Sullair products a plus
  • Familiar with SAP ERP & Salesforce CRM a plus
  • Direct reports :
  • N / A
  • The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

    This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

    Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.