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Shift Supervisor
The Shift Supervisor is to supervise assigned residential staff, assist staff complete necessary paperwork, and facilitate good communication and leadership skills for use in client to staff interactions. Position will maintain guidelines for clients and staff, ensure that all apartment rounds are done, and that clients are adequately supervised at all time. Position will ensure clients attend all necessary groups, activities, and appointments. Position will coordinate client transportation, apartment maintenance, food shopping, and general client daily needs. Position will maintain optimum communication with Residential Supervisor and remain available for residential on call rotations.
Essential Responsibilities
- Demonstrates proper time management, supervisory, and communication skills with staff and clients.
- Addresses and understands clients with mental health and / or substance abuse difficulties.
- Supports the clinical staff in administering the level system for the clients.
- Supervises residential staff in implementing program rules in a manner that is respectful of the client and their individual needs.
- Manages staff schedules, daily operations, and client safety protocols.
- Develops a professional rapport with clients through interactions that are firm, fair, and consistent.
- De-escalates clients and remains solution-focused during crises.
- Ensures that all paperwork and client reporting is appropriately completed by residential staff, including incident reports and shift reports.
- Facilitates client groups as needed, including House Group, Morning Reflection, New Patient Orientation.
- Assists with client admissions and discharges, as needed.
- Maintains appropriate contact with Residential Supervisor and Clinical staff concerning client behaviors.
Additional Responsibilities
Qualifications
Education and Experience
High School Diploma or equivalent and at least 3 years of experience in a mental health and / or substance abuse treatment setting.
Physical Requirements
What We Offer