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Technical account manager • portland or
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Account Manager
Inside SourcePortland, OR, United StatesTechnical Account Manager
VirtualVocationsVancouver, Washington, United States- serp_jobs.job_card.full_time
A company is looking for a Technical Account Manager, Encompass.
Key Responsibilities
Serve as the primary technical point of contact for assigned enterprise clients, managing the post-sales technical relationship and ensuring successful implementation of the Encompass platform
Develop and maintain technical account plans that align Encompass capabilities with customer workflows and business objectives
Lead onboarding and solution delivery, including environment setup, customizations, and integrations, while collaborating with client technical teams
Required Qualifications
5+ years of experience in technical customer success, solutions engineering, or similar roles within B2B SaaS or mortgage technology
Experience supporting enterprise mortgage clients in high-growth environments
Strong technical foundation with hands-on experience in APIs, Encompass SDK, and enterprise software systems
Proven experience managing strategic enterprise accounts and engaging with technical and business stakeholders
Demonstrated stability and long-term impact in previous roles