Technical analyst serp_jobs.h1.location_city

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title :  Technical Analyst I

Location(s) : Atlanta, GA

Job Description :

Technical Analyst to support the auction locations in the Manheim Atlanta market with a home base of Manheim Atlanta.

• The Technical Analyst II (TA) is the single point of contact for Technology at Revenue Generating Locations. The TA collaborates with members of project teams and business owners to bring forth its technology to the client. The TA assists in design, development, testing, and post-release. The TA ensures service delivery for all interconnected network devices and workflow processes. The TA is responsible to maintain system integrity and security.
• The TA manages fixed infrastructure inter-connectivity and assists or design expansions after evaluating the business need. The TA is expected to manage, initiate, and / or participate in projects ranging from construction, business changes, and corporate-wide initiatives. When third parties are introduced, the analyst will be expected to engineer a solution or collaborate with the appropriate parties.
• The TA advocates and escalates issues. They will assist locations with a client base ranging from to team members. They will assist with client training, adoption, and satisfaction.
• The TA’s role requires participation in location management team meetings with the expectation to assist business needs and / or changes. They will influence the local management team with operations and technology decisions with a strict adherence to company standards and best practices.
• TA’s are required to have an awareness of operational knowledge specific to the client. This includes a wide scale knowledge of service portfolios to provide guidance and assistance.

Job Requirements :

Top Must Haves : Strong People Skills, networking experience, wireless experience, Office , willingness to travel

The TA provides Service Delivery management by providing high uptime, managing local service contracts, and managing high-pressure issues and conflicts that arise during revenue generating sale-days. Travel requirement is %.

Key Responsibilities

Qualifications :

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.