Technical analyst serp_jobs.h1.location_city

Job Description

Technical Service Mechanic

Posting Start Date : 7 / 16 / 25

Job Location (Short) : Mesa, Arizona, USA, 85210-6105

Requisition ID : 28947

Onsite or Remote : Onsite Position

Join Komatsu and Be Part of Something Big!

Key Job Responsibilities

We are looking for a Technical Service Representative III to work onsite at customer sites in AZ, CA, and NM. In this role, you'll mainly work on shovels helping on mainly electrical issues (wiring circuits, components, lights, motors, transformers, etc.). You'll help on customer sites that have equipment in a build state, capital overhauls, and new builds. You may also be onsite troubleshooting equipment.

• Lead issue resolution teams in the field to effectively research, document and review Product Issues occurring on mining shovels
• Lead machine troubleshooting, inspection and audit teams. Accurately report machine condition, repair / maintenance recommendations, time to repair / service, and recommended upgrades. Facilitate development of maintenance strategies that promote safety, system reliability, and the reduction of unplanned down time.
• Assume project management of major electrical field jobs. Assist electricians with installations, wiring and commissioning of this equipment.
• Effectively communicate to Customer Supervisors, Managers, Internal Employees, Engineering and Product Support on any customers needs.
• Mentor and Supervise other Technical Service Representatives. Lead training activities, mentor, and actively promote a learning networking culture between Komatsu Service Centers and Product Support to transfer knowledge and develop Komatsu Technical Service Representatives.

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What We Offer

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Qualifications / Requirements

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Additional Information

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

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Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.