Technical communicator serp_jobs.h1.location_city

At Virtua Health we exist for one reason to better serve you. That means being here for you in all the moments that matter striving each day to connect you to the care you need. Whether thats wellness and prevention experienced specialists life-changing care or something in-between we are your partner in health devoted to building a healthier community.

If you live or work in South Jersey exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14000 colleagues including over 2850 skilled and compassionate doctors physician assistants and nurse practitioners equipped with the latest technologies treatments and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report weve received multiple awards for quality safety and outstanding work environment.

In addition to five hospitals seven emergency departments seven urgent care centers and more than 280 other locations were committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program telehealth home health rehabilitation mobile screenings paramedic programs and convenient online scheduling. Were also affiliated with Penn Medicine for cancer and neurosciences and the Childrens Hospital of Philadelphia for pediatrics.

Location :

Pennsauken - 6991 North Park Dr.

Remote Type : On-Site

Employment Type : Employee

Employment Classification :

Per Diem

Time Type : Part time

Work Shift :

Night Shift - 12 Hr (United States of America)

Total Weekly Hours :

Additional Locations :

Job Information :

Job Summary :

Responsible for coordinating patient transfers into and out of all Virtua acute care facilities. This role facilitates physician-to-physician communications capacity approval and transportation coordination for those seeking to transfer a patient into the Virtua Health System for admission or treatment. The Base Communicator works with service line leadership Coordinating the transfer of external and internal patients that need emergent or non-emergent Neurological Cardiac and other specialized medical services at a Virtua Health facility.

Responsible for the department unit response and placement to ensure the efficient flow of emergency and non-emergency transports and the incoming and outgoing telephone and radio transmissions. Responsible for the daily operations of Medcom to assure professional and consistent standard of radio and phone communications for the Emergency Medical Services Department. Interact with EMS staff coordinate emergent and non-emergent transportation and interact with facilities to assist with movement of patients. Perform other duties as assigned by management.

Position Responsibilities :

Properly and professionally operates MEDCOM radios equipment and telephones to assure efficient communications for Virtua EMS Field Operations as required by NJ Regulation.

Receives incoming calls and relays information to the chief or appropriate personnel or facility.

Complete and monitor phone patches and transfers to support immediate on line medical direction.

Enters all responses and data into a computer aided dispatch system to ensure standards and guidelines are met. Complies with all established health system and department rules regulations and procedures.

Performs all weekly and monthly radio testing as it relates to NJHERN regulations.

Maintains all testing results and records.

Assists with coordination of MICU Field Operations as requested by management.

Acts as a communications / coordination resource for Virtua EMS as necessary.

Coordinates transportation of emergent and non-emergent patients into and out of Virtua facilities and any contracted facilities.

Provides medical coordination for Virtua EMS resources in the event of a disaster / high profile incident. Effectively utilizes the MICU disaster recall policy as requested.

Position Qualifications Required :

Required Experience :

Previous EMS / 911 dispatch experience preferred. Knowledge of local EMS systems and EMS communications.

Required Education :

High School graduate or equivalent.

Graduate of a recognized Emergency Medical Technician-Basic Training Program preferred.

Training / Certification / Licensure :

Certified as an Emergency Medical Technician-Basic by the Commissioner of Health & Senior Services of the State of New Jersey preferred

Public Safety Telecommunicator Basic Training Course within 6 months of hire.

Emergency Medical Dispatcher Training Course within 6 months of hire.

Hourly Rate : $27.95

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues including but not limited to : medical / prescription dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off paid sick leave as provided under state and local paid sick leave laws short-term disability and optional long-term disability colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here.

Key Skills

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Experience : years

Vacancy : 1