Technical designer serp_jobs.h1.location_city

Leidos has an opportunity for a Technical Trainer at Hickam HI. The successful candidate will work collaboratively with an outstanding engineering and instructional team supporting USAF personnels use of Command and Control and Emergency Management software.

Primary Responsibilities :

• Gain and maintain tactical and technical proficiency in the Leidos software requiring self-initiative to propel through the training program. As software is constantly under development stay abreast of new features and understand the Whats New aspects to incorporate into training as required. Once proficient in an area of instruction mentor other staff members as they upgrade in that area.
• Prepare and deliver operator level training virtually and / or within a classroom environment at Military bases (CONUS and OCONUS) continuing coordination with the base / NAF / MAJCOM-level POCs to schedule events convey administrative / logistic requirements.
• Coordinate with military base / NAF / MAJCOM points of contact (POC) to understand how they will employ the software and how to tailor training to best meet their needs.
• Maintain existing training library or create new materials when required (e.g. record videos create / maintain instructor guides coordinate required edits / peer-reviews upload materials to online platforms)
• Coordinate with base / NAF / MAJCOM POCs to perform initial set up (data build) of data required for new software installations. This data includes importing or creating instantiation and organizational data user accounts and permissions operational checklists and base unique features.
• Coordinate and assist base / NAF / MAJCOM POCs providing a single point of contact to answer questions suggest best practices and operational solutions perform initial troubleshooting observe system usage convey training opportunities and inform on new / changing features.
• Capture user feedback and relay to the software development team to continually improve the feature set of the tool. Monitor communication channels for user feedback.
• Employ appropriate training sites to illustrate topics or respond to questions posed by users in the field.
• Work closely with developers other endpoint engineers and training teams in an agile environment.
• Lead team in assigned process and projects (e.g. New Features training server maintenance train-the-trainer or Scrum process).
• Gain and maintain tactical and technical proficiency in the Leidos software to participate in the NIPR and SIPR Help Desk schedule. Support deployed software system with Help Desk activities reviewing Help Desk tickets submitted by the field perform initial troubleshooting and providing operational translation of described issues as required. Travel to sites may be required.
• Train developers in the front-end / operator use of the software enabling them to better respond to Help Desk tickets from the field.
• Work independently and under minimal supervision.
• Standard Work Hours may include period start times that align closer to CONUS counterparts to facilitate teamwork and coordination.

Basic Qualifications :

Preferred Qualifications :

At Leidos we dont want someone who fits the moldwe want someone who melts it down and builds something better. This is a role for the restless the over-caffeinated the ones who ask whats next before the dust settles on whats now.

If youre already scheming step 20 while everyone else is still debating step 2 good. Youll fit right in.

Original Posting : October 21 2025

For U.S. Positions : While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range :

Pay Range $80600.00 - $145700.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.

Key Skills

Performance Testing,Organizational skills,Classroom Experience,Learning Technology,Instructional Design,Customer Support,IT Service Management,LMS,Software Testing,Training & Development,Adobe Captivate,Public Speaking

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 80600 - 145700