Technical editor serp_jobs.h1.location_city
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Technical editor • fairfield ca
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Position : Desktop Support Specialist – L1.Respond to assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals at depot repair facilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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CA Department of Corrections & Rehabilitation.Unde...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Easy access to a major airport.Must be able to travel up to 100%.The Automation Technical Specialist's (ATS) primary job function is to serve as the subject matter expert and provide automation har...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Are you ambitious and looking to make the right move in your career? Now is the perfect time to join Egis.Egis is experiencing substantial growth in North America, highlighted by our recent acquisi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Lead discovery sessions between product managers, technical managers, and user experience designers to gather requirements to build market-leading consumer web products.
Serve as product ambassador ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Books seeks a part-time Customer Service Representative to join its highly-motivated 8-person support team that assists 300,000 students and 2,000 instructors at 1,000 universities each year.Books ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Maintenance Group Web Application Development.Maintenance Group (MXG) at Travis Air Force Base.This position involves developing and maintaining critical web applications to support the operational...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Library Technical Assistant (LTA).CA Department of Corrections & Rehabilitation.Be among the first 25 applicants.Library Technical Assistant (LTA).
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Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Sensiba is always looking for top talent to add to our integrated team of experts.We have an exciting opportunity for a high-energy, enthusiastic, driven, and experienced .If you’re looking for an ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
With limited supervision, QC Associate II, is responsible for the performance of direct materials testing in accordance with cGMP regulations.
These duties include execution of laboratory testing, t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
We’re hiring! If you want your contributions to make a real difference, check out this new career opportunity with us at Draeger where we are led by the guiding principle “Technology for Life”.Drae...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Our client is an innovative tech startup that is transforming the data landscape with their advanced platform.Their global team, consisting of both on-shore and off-shore members, collaborates to d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
This position is responsible for gathering and analyzing business data and leading a team of available resources when consulting with business managers, end-users and IT development staff.They must...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Technical Service Representative II
The Rockridge GroupVacaville, CA, USjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionSupport of PC & MAC Platforms & Operating Systems. Responds to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals remotely or at the customer’s location. Tech Refresh Program initiatives, including System Level Migrations, Data Migrations, Application Integration and Configuration on PC & MAC systems. Confers with sales, operations, purchasing and finance managers to assist development of service quality assurance processes and procedures, customer support plans, and to discuss new specifications required by customers and management. Work independently on assignments and report progress to your supervising manager. Coordinate, manage and predict equipment and part needs for dispatched service requests and coordinate those requests directly with the client. Facilitate 100% of closures for all requests within the CRM tool on the day they are resolved or fulfilled. Maintain relationship between multiple CRM tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for Customer Request Management and Tracking purposes. Manage to the details and notes utilizing multiple CRM Utilities, including but not limited to those supported by your employer or one of its customers (i.e. AIM / OPUS, Remedy, Clarify, ONYX, SIEBEL, etc). Provide regular feedback consistent with the needs of the team and environment for ongoing improvements. Other duties and responsibilities may be assigned. Customer Service and experience working directly with customers is a must. Experience supporting Google Suite of Apps a big plus Technical authorization with CompTIA and hold a current status of “A+ Authorized” is preferred. Requires a sound technical background with a minimum of 3-5 years of professional experience in a Service or IT environment. Able to multi-task and prioritize multiple projects. Good interpersonal skills and organizational skills. Must be dependable and able to meet deadlines consistently. Should have the ability to work under pressure and should be flexible and able to adapt to a changing environment. Troubleshooting and problem experience are helpful. Excellent communication skills are a plus. General knowledge of Microsoft Excel, Microsoft Word, and Microsoft Outlook is a plus. 5 years supporting one or more operating systems such as Mac OSX (Up to Mt. Lion), Win XP or WIN7 is mandatory.
Job Description
Job Description
Position : Desktop Support Specialist – L1
Location : Vacaville
Summary :
- Respond to assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals at depot repair facility or onsite in support of our customer. Responds to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals at the customer’s location. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware
Essential Duties and Responsibilities :
Education / Experience :