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Technical engineer • los angeles ca

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Technical Support Engineer

Technical Support Engineer

FloQastLos Angeles, CA, United States
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As a Technical Support Engineer, you will unblock customers when they face technical obstacles across FloQast's Accounting Transformation Platform and suite of integrations.Customers around the glo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Technical Support Engineer

Technical Support Engineer

SonyCulver City, CA, United States
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Sony Group Corporation, based in Tokyo, Japan.Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Technical Network Systems Engineer

IT Technical Network Systems Engineer

NexusLos Angeles
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IT Technical Network Systems Engineer.Our Client is an international company with offices in several countries around the World. They are looking to recruit a talented IT professional with 5 to 7 ye...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Technical Support Engineer

Technical Support Engineer

HARMANNorthridge, CA, United States
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We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Technical Support Engineer in Los Angeles

Technical Support Engineer in Los Angeles

Energy Jobline ZRLos Angeles, CA, United States
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Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub.We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Technical Writer

Technical Writer

TradeJobsWorkForce90063 East Los Angeles, CA, US
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Research, write, edit and proofread complex technical data.Create, maintain and update manuals, procedures, specifications and other documents. Create, maintain and update installation instructions,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Technical Sales Engineer - Cutting Tools South California Area

Technical Sales Engineer - Cutting Tools South California Area

SandvikLos Angeles, CA, US
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Regional / Territory Technical Sales Professional.Seco Tools is seeking a results-oriented Regional / Territory Technical Sales Professional for the Southern California Area to join our team.The ideal ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Technical Support Engineer

Technical Support Engineer

Sony Corporation of AmericaCulver City, CA, United States
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Sony Group Corporation, based in Tokyo, Japan.Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Technical Support Engineer

Technical Support Engineer

Darktrace LimitedLos Angeles, CA, United States
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Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platfo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Technical Staff Engineer

Technical Staff Engineer

VirtualVocationsVan Nuys, California, United States
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A company is looking for a Member of Technical Staff, Core Experience.Key Responsibilities Create and maintain shared services and libraries for micro-services Drive system architecture and tech...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
GDS Technical Services Principal Engineer

GDS Technical Services Principal Engineer

ICANNLos Angeles, CA
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The GDS Technical Services Principal Engineer is part of a group of gTLD technical experts in ICANN org.They are primarily responsible for managing technical systems related to gTLD registries and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
PwC Tech-Technical Lead Engineer

PwC Tech-Technical Lead Engineer

PwC US Group LLPLos Angeles,CA
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SummaryAt PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Technical Network Systems Engineer

IT Technical Network Systems Engineer

Nexus Jobs LimitedLos Angeles, California, United States of America
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IT Technical Network Systems Engineer Our Client is an international company with offices in several countries around the World. They are looking to recruit a talented IT professional with 5 to 7 ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
GDS Technical Services Principal Engineer

GDS Technical Services Principal Engineer

INSPYR SolutionsLos Angeles, CA
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GDS Technical Services Principal Engineer.US Citizen, GC Holders or Authorized to Work in the US.The Technical Services Principal Engineer is part of a group of gTLD technical experts in Clients or...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Bomb Technical

Bomb Technical

U.S. NavyBurbank, CA, US
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To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.Americans live for fireworks on the Fourth of July. The other 364 days of the year, Explosive Ordnance Disposal (...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Technical Support Engineer

Technical Support Engineer

Harman International IndustriesLos Angeles, CA, United States
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As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better.Innovation, inclusivity and teamwork are a part of our DNA.When you add that t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Technical Support Engineer

Technical Support Engineer

Sony UK Technology CentreCulver City
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Sony Corporation of America is seeking a passionate.In this role, you will support ourcutting-edge3D content creation technology in virtual production, driving innovative projects through seamless ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Software Engineer - Product (Technical Leadership)

Software Engineer - Product (Technical Leadership)

METALos Angeles, CA, United States
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Meta is seeking talented principal engineers to join our teams in building cutting-edge products that connect billions of people around the world. As a member of our team, you will oversee complex t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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DSP Software Engineer

DSP Software Engineer

Top EngineerMonterey Park, CA, US
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Confidential Search for International Employer.Bachelor's / Master's in Computer Science or Electrical Engineering.Role : DSP Software Engineer 🛰️. Join a small team of exceptional researchers in deve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Technical Support Engineer

Technical Support Engineer

FloQastLos Angeles, CA, United States
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As a Technical Support Engineer, you will unblock customers when they face technical obstacles across FloQast's Accounting Transformation Platform and suite of integrations. Customers around the globe rely on FloQast solutions for business-critical processes spanning Accounting, Audit, Compliance, Financial Reporting, IT, and more. Given the high-stakes roles that accuracy and deadlines play in these industries, we take pride in providing timely, trusted, and expert technical support. You'll leverage deep product knowledge and a powerful suite of tools to troubleshoot issues to resolution, perform hands-on technical tasks, and ensure customers realize the full value of FloQast.

This role has a requirement of working in office 3 days per week (Tuesday - Thursday). Please note that this requirement is subject to review and may be adjusted to four days per week starting in 2026.

  • Visa sponsorship is NOT available at this time

What You'll Do

  • Own support cases from customers, applying proper prioritization and delivering clear and effective solutions via appropriate communication channels (primarily email and screen share)
  • Break / Fix : Troubleshoot error messages and unexpected behaviors, unblocking customers by identifying root causes and delivering technical resolutions.
  • Technical Task : Perform backend configuration work, including data transformations / uploads and migrations, to maintain functionality and meet customer requirements.
  • Handle a range of L1, L2, and L3 support cases related to assigned Solution(s) and SME specialization(s).
  • Develop expertise in assigned SME areas, progressively deepening knowledge in specialized product features.
  • Utilize internal admin tools (Super) to retrieve and modify account data (CRUD operations) and provide hands-on assistance within customer environments.
  • Leverage technical tools like session replay, log analysis, and developer tools to perform deep-dive troubleshooting.
  • Contribute to Knowledge Base articles in association with Product and Education teams, ensuring documentation remains current and valuable for both customers and AI enablement.
  • Participate in daily standups with support peers to discuss active tickets and collaborate on solutions.
  • Monitor and contribute to internal Slack discussions, assisting cross-functional peers with complex cases and sharing insights from assigned SME area(s).
  • Engage in cross-functional stakeholder meetings for SME assignments to provide feedback on release previews, roadmap direction, and defect prioritization.
  • Lead or contribute to special projects and initiatives as assigned, leveraging expertise and creative problem-solving skills to help the department and company achieve their goals.
  • What You'll Bring

  • 2+ years of experience in Technical Support, IT, or a related technical field.
  • High EQ with the ability to assess customer urgency and deliver accurate, timely, and empathetic support.
  • Ability to apply critical thinking to troubleshoot, diagnose, and resolve customer-reported technical issues.
  • Strong technical aptitude with the ability to quickly gain proficiency in complex products, including rapidly evolving features across an innovative platform.
  • Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
  • Team-first attitude and experience working cross-functionally with Engineering, Product, Customer Success, etc.
  • Proven ability to multi-task, prioritize, and manage time effectively in a fast-paced environment.
  • Experience with ticketing systems (e.g., Zendesk, Salesforce, JIRA) for case management and escalation processes.
  • Nice To Haves / Other

  • Experience working in a B2B SaaS environment, particularly in fintech or enterprise software.
  • Prior experience troubleshooting cloud-based platforms or enterprise applications, particularly ERPs or other accounting / finance tools.
  • Familiarity with basic database querying (SQL), API troubleshooting, or data integration concepts.
  • Hands-on experience with AI-powered support tools, automation strategies, or chatbot-driven ticket deflection.
  • Familiarity with session replay or log analysis tools for debugging customer issues.
  • Degree in a relevant field such as Information Systems, Information Technology, Business, Finance, Accounting, Engineering, Communications, Technical Writing, or a related discipline.
  • Multi-language support experience (e.g., bilingual English-German)
  • #LI-Hybrid

    #BI-Hybrid

    #LI-JP1

    The base pay range for this position is $60,000- $90,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, and Unlimited Vacation.

    FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

    About FloQast :

    FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors-and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception.

    Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day :

    Unwaveringly Authentic

    Ambitious with Integrity

    Empowered to Grow

    Committed to Collaboration

    Customer Obsessed in All Ways

    FloQast is regularly rated as a Best Place to Work!

  • Inc. Magazine's Best Workplaces in 2024, 2023, 2022, and 2021
  • Best Places to Work by LA Business Journal since 2017 (that's 8 years!)
  • Built In's Best Place to Work in Los Angeles 6 years in a row!
  • Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd.

    If this aligns closely with what you are looking for, hit "Apply" and come join our growing team!

    FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.

    Link to FloQast Recruiting AI Usage Policy

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.