Technical lead serp_jobs.h1.location_city

Job Functions

, Essential Duties and Responsibilities

• Facilitate updates and changes to logic for data dictionary and systems to support new products and changes to existing products
• Responsible for creating and updating procedural documentation
• Assist with weekly and monthly reporting as requested
• Responsible for drafting and reviewing language for agreements, documents and communication templates
• Participate in strategic initiatives and collaboration opportunities across the organization
• Collaborate with leadership and team members to focus on continuous improvement for both internal and external customers including :  Identifying and defining opportunities for greater efficiency and minimizing processes Identifying and rectifying inaccuracies of internal procedures Analyzing data to identify trends and opportunities
• Proactively escalate potential risks to appropriate leadership staff that impact either service satisfaction and / or financial liability
• Provide one-on-one and group training to Document Team colleagues as requested
• Facilitate process improvement initiatives specific to document services including analysis, testing support and quality controls and procedural documentation.
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and / or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.
• Assist with other tasks and projects as assigned

Section 3 : Experience, Skills, Knowledge Requirements

Supervision

The national average salary range for this role is $53K-90K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include : 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit