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NETWORK SUPERVISOR (TECHNICAL SUPPORT MANAGER) - RANGE 18 / NON

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NETWORK SUPERVISOR (TECHNICAL SUPPORT MANAGER) - RANGE 18 / NON

Salary

$46.24 - $68.45 Hourly

Location

Anchorage, AK

Job Type

Regular / Full Time

Job Number

2025-00969

Department

Information Technology

Division

Network

Opening Date

10 / 24 / 2025

Description

Benefits

Questions

Job Information

Open to the general public and any current Municipal employee.

This is a non-represented position (no union affiliation) and is subject to the current provisions of the Personnel Rules of the Municipality of Anchorage.

DEPARTMENT : Information Technology

HOURS OF WORK : Monday through Friday; 8 : 00 am to 5 : 00 pm

LOCATION : City Hall, 632 W 6th Ave, Fourth Floor, Anchorage, AK 99501

• Starting pay does not exceed the midpoint of the displayed pay range

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

The Network Supervisor is responsible for the maintenance of the entire municipal enterprise network. Under the direction of the Infrastructure Manager, supervises the staff and monitors employee productivity and provides constructive feedback and coaching. Plans, forecasts, implements and identifies resource requirements for network systems. This position analyzes network traffic, determines technology standards for the municipality, integrates systems, and determines strategic directions for the municipal data networks. Deploys the release of new technologies as well as designs, installs, configures, maintains, and performs system integration testing of PC / server operating systems, related utilities and hardware. Sets standards and baselines of overall network performance, corrects global network integration problems, monitors network performance, and handles global network issues. Oversees a team of analysts, specialists and technicians ensuring the proper and timely maintenance of the MOA network. Also fills the role of project leader for special enterprise-wide assignments. Performs other duties as assigned.

Minimum Qualifications / Substitutions / Preferences

Bachelor’s degree in computer science, business administration or a related field and six (6) years of progressively responsible professional systems analysis, and / or systems design and database administration experience, two (2) of which were as a project leader, at the level of Senior Systems Analyst, with total project direction and leadership responsibilities.

Substitution :

Additional experience in information systems design or management may be substituted for the required education on a year-for-year basis.

Valid State of Alaska Driver’s License with satisfactory driving record at the time of hire.

Satisfactory Criminal Justice Information System (CJIS) background check within 30 days of hire

Microsoft Windows NT, Microsoft Windows 2000, Microsoft Exchange 5.5, Network Analyzer, HP Open View, Optivity, Cisco Works, Microsoft Visio, Cisco router cables, network hubs, switches, routers, bridges, gateways, and network management software and hardware, computer cabling tools

Additional Important Information

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go . E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.

If selected for hire, appointment in this position requires Criminal Justice Information System (CJIS) security clearance and access within thirty (30) days of hire. If the individual selected for this position fails to obtain these clearances and accesses within thirty (30) days of hire, he / she will be terminated.

If selected for hire, appointment in this position will be conditional based upon the submission of a current copy of the applicant's Alaska Driver's License, and a current (dated within 30 days from date requested) copy of his / her Department of Motor Vehicle driving record, including a driving record from previous states, if the Alaska Driver's License was first issued within one year prior to application, documenting an acceptable driving history. The processing fee(s) are the responsibility of the selected applicant. For information on acceptable driving history, please refer to the MOA Driving Conviction Guidelines. ()

All required certifications and / or licenses must remain current for the duration of employment.

Military Service Interview Preference

Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

Application Process

Once an applicant selects on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to thewww.GovernmentJobs.comwebsite to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account.

NOTE : The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.

For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at 907-343-4442 during regular business hours of Monday through Friday, 8 : 00 am to 5 : 00 pm, Alaska Standard Time.

The MOA is an EO and AA Employer and complies with Title I of the ADA.

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.

The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include :

Health / Medical Benefits :

Medical / Dental / Vision / Audio

Life Insurance

Dependent Life Insurance

Short Term Disability

Long Term Disability

Flexible Spending Accounts – Health and Dependent Care

Health Savings Accounts

Retirement :

State of Alaska Public Employee Retirement System (PERS) Program

401(k) and 457 Savings Plans

Employer Paid Benefits :

Employee Assistance Program

Paid Leave Plan

13 Paid Holidays

For an overview of our medical benefit package go to

01

In order to be considered, applicants must provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the applicant's qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the 'Work Experience' section of your application).

Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar comment on any portion of your application may lead to you being disqualified for the position.

If the experience you reference in the below questions is not clearly included and described in your Work History section, your application will be considered not qualified for this position and you may be removed from consideration.

Do you understand, in order to be considered for this position, accurate and complete education and work history information must be provided?

Yes

No

02

Are you legally authorized to work and accept employment in the United States without the requirement of a sponsorship from an employer?

Yes

No

03

Which of the following best describes your level of completed education as it relates to this position?

None / Less than High School

High School Diploma / GED / Equivalent

Associate’s degree in Computer Science, Business Administration or a related field

Associate's degree in a different field

Bachelor’s degree or higher in computer science, business administration or a related field

Bachelor's degree or higher in a different field

04

How many years of progressively responsible professional systems analysis, and / or systems design and database administration experience do you have?

None

Less than 1 year

1 year to less than 2 years

2 years to less than 4 years

4 years to less than 6 years

6 years or more

05

How many years were as a project leader, at the level of Senior Systems Analyst, with total project direction and leadership responsibilities?

None

Less than 1 year

1 year to less than 2 years

2 years or mroe

06

Do you currently possess a valid State of Alaska driver's license OR have the ability to obtain one by the time of hire?

Yes

No

07

This position requires you to complete a Criminal Justice Information System (CJIS) background check within 30 days of hire and receive a satisfactory rating, do you understand and acknowledge acceptance of this condition?

Yes

No

Required Question

Employer

Municipality of Anchorage

Address

632 W 6th Avenue, Suite 605 Anchorage, Alaska, 99501

Phone

(907) 343-4442

Website

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