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The Product Manager is responsible for managing research and development activities relating to the design and development of i3 Verticals software products and qualification or re-qualification of new and existing products.
Essential Duties & Responsibilities include :
Gains a thorough understanding of customer needs and uses that knowledge to help deliver products that provide customers with an unparalleled experience.
Understand customers' quality expectations, including issues they see in the current environment with respect to usability, reliability, security, and data integrity and define training and support requirements.
Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class.
Evaluates research and market analysis on industry innovations and technology platforms to recommend the best possible solution.
Translates business goals and end user needs as defined by the product roadmap committee into product strategy.
Identifies pros, cons, issues, obstacles, dependencies, and value associated with features and enhancements.
Manage the product roadmap portfolio with a common approach.
Identifies goals, metrics, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings.
Partner with design and development teams to identify and create solutions and rank product features to meet intended customer outcomes within a specific product portfolio.
Communicate product feature releases and backlog items with the relevant cross-functional groups at the appropriate times.
Conduct end user research to help identify user stories and help determine Minimum Viable Product (MVP).
Partners with Finance to understand financial needs and assists in the creation of business plans for new opportunities.
Condenses complex technical concepts into non-technical language for stakeholders.
Exhibit active listening, facilitate sessions, and clearly communicate at all levels (Executive Leadership Team, vertical leaders, etc.) and in all formats the product's long-term strategy which is used to prioritize short-term action.
Champion the use of common source components versus building duplicate functionalities, reducing technical debt while driving new capabilities.
Minimum Qualifications (Education and Experience) include :
Bachelor's degree in business, product management, or IT related field, with 10+ years of experience in a progressive functional leadership role.
Proven knowledge in formal business analyst, engineering or testing experience, knowledge of the Utilities industry, familiar with BI tools, certification or experience with Product Owner or Scrum Master role.
Possesses expert knowledge of subject matter.
Ability to foster teamwork and manage the work of others that may not be direct reports.
Effective listening, multi-tasking, negotiation, and consensus building skills.
Demonstrated project management skills.
Excellent verbal and written communication skills and the ability to communicate with all levels in organization.
Strong problem-solving and analytical thinking skills.
Computer Skills / Microsoft Office (Word, Excel, PowerPoint).
Not currently recruiting from California, Colorado, Connecticut, Maryland, Nevada, New Jersey, Ohio, Rhode Island, Washington, or New York state.