Technical program manager serp_jobs.h1.location_city

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KPMG is currently seeking a Digital Adoption Technical Program Manager to join our Digital Nexus technology organization.

Responsibilities :

• Serve as the organization's technical subject matter expert on the WalkMe platform, providing guidance on solution architecture, integrations, and platform capabilities while leading the technical development of high-profile solutions
• Act as a liaison between business, IT, and vendor partners to translate requirements into technical solutions, and regularly communicate progress, timelines, and resource needs to senior leadership
• Design, implement, document, and maintain WalkMe governance, including branding, change management, and best practices to ensure scalability, reliability, and new feature adoption of WalkMe's updates / releases
• Oversee rigorous QA processes, conduct builder audits, and manage troubleshooting for all key WalkMe implementations to maintain high standards across the enterprise
• Lead and mentor a team of technical Digital Adoption Platform (DAP) builders and analysts, fostering skill development, promoting collaboration, and ensuring accountability for high-quality outcomes
• Analyze platform usage data to identify opportunities for enhancement and develop technical documentation and training materials to support team and stakeholder enablement
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications :

KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local / state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work .

Follow this link to obtain salary ranges by city outside of CA :

https : / / kpmg.com / us / en / how-we-work / pay-transparency.html / ?id=6704_9_25

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KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants : Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.