Technical sales representative serp_jobs.h1.location_city

Job Description

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Technical Service Representative

Posting Start Date : 10 / 16 / 25

Job Location (Short) :

Mesa, Arizona, USA, 85210-6105 | Mesa, Arizona, USA, 85210-6105

Requisition ID : 34336

Onsite or Remote : Onsite Position

Join Komatsu and Be Part of Something Big!

Job Overview

We are looking for a Technical Service Representative to assist with the service and repair of heavy equipment.

Key Job Responsibilities

• Lead issue resolution teams in the field to effectively research, document and review Product Issues occurring on P&H Equipment
• Lead machine troubleshooting, inspection and audit teams. Accurately report machine condition, repair / maintenance recommendations, time to repair / service, and recommended upgrades. Facilitate development of maintenance strategies that promote safety, system reliability, and the reduction of unplanned down time.
• Assume project management of major electrical field jobs. Assist electricians with installations, wiring and commissioning of this equipment.
• Effectively communicate to Customer Supervisors, Managers, Internal Employees, Engineering and Product Support on any customers needs.
• Mentor and Supervise other Technical Service Representatives. Lead training activities, mentor, and actively promote a learning networking culture between Komatsu Service Centers and Product Support to transfer knowledge and develop Komatsu Technical Service Representatives.

Qualifications / Requirements

Additional Information

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $NA. The actual offer will consider a wide range of factors, including experience and location.

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence.Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people.Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

If you want to learn more about Komatsu, please visit our website at https : / / www.komatsu.com /

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