Technical trainer serp_jobs.h1.location_city

Ann & Robert H. Lurie Childrens Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence kids and their families are at the center of all we do. Ann & Robert H. Lurie Childrens Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Day (United States of America)

Location

680 Lake Shore Drive

Job Description

Supports assigned departments and audiences application training needs by delivering application instructor-led courses and written materials. May perform quality checks or testing of e-learning lessons. Provides one-to-one training and system support as requested by end users and / or in response to help desk tickets. Works with application Trainers to deliver agreed upon solutions to training issues or concerns and provides support as needed for new content and application go-lives.

Essential Job Functions :

Designs maintains and delivers instructor-led training for assigned departments and audiences.

Designs maintains and delivers e-learning lessons printed materials videos and other deliverables for assigned departments and audiences.

Cross-trains and provides backup instructor coverage for related application training classes.

Performs job functions adhering to service principles with customer service focus of innovation service excellence and teamwork to provide the highest quality care and service to our patients families co-workers and others.

Responds to ad-hoc requests for application training deliverable development.

Incorporates adult learning principles and instructional design best practices into training delivery.

Contributes to development and maintenance of e-learning scripts and lessons for applications as needed.

Coordinates activities of assigned projects or particular phases of a given project. Develops and creates detailed work plans timelines and other appropriate documentation identifies appropriate resources needed and provides timely status reports.

Other job functions as assigned.

Knowledge Skills and Abilities :

Associates degree with training experience. Bachelors degree preferred.

2-3 years progressive experience in classroom teaching or corporate training environments. Application training experience preferred.

Expert skills in MS Word Excel Visio and PowerPoint required. Experience with page layout software (such as MS Pagemaker MS Publisher etc.) a plus.

Knowledge of adult education techniques required.

Previous experience working with e-learning tools such as Adobe Captivate Flash Flex or Articulate Presenter preferred.

Previous experience working with learning management systems preferred.

Excellent analytical written and oral communication skills. Ability to articulate facts and ideas clearly and concisely.

Excellent customer service and interpersonal skills.

Excellent project management skills. Ability to prepare documentation to support established objectives consistent with generally recognized standards.

Ability to maintain a high level of integrity and confidentiality relating to employee / patient and hospital.

Education

Associates Degree (Required)

Pay Range

$65520.00-$107120.00 Salary

At Lurie Childrens we are committed to competitive and fair compensation aligned with market rates and internal equity reflecting individual contributions experience and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary Lurie Childrens offer a comprehensive rewards package that may include differentials for some hourly employees leadership incentivesfor select roles health and retirement benefits and wellbeing programs. For more details on other compensation consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes :

Medical dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO) Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits :

Supplemental Life AD&D and Disability

Critical Illness Accident and Hospital Indemnity coverage

Tuition assistance

Student loan servicing and support

Adoption benefits

Backup Childcare and Eldercare

Employee Assistance Program and other specialized behavioral health services and resources for employees and family members

Discount on services at Lurie Childrens facilities

Discount purchasing program

Theres a Place for You with Us

At Lurie Childrens we embrace and celebrate building a team with a variety of backgrounds skills and viewpoints recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly appreciate differences and make meaningful connections that foster belonging. This is a place where you can be your best so we can give our best to the patients and families who trust us with their care.

Lurie Childrens and its affiliatesare equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin ancestry age disability marital status pregnancy protected veteran status order of protection status protected genetic information or any other characteristic protected by law.

Support email :

Required Experience :

IC

Key Skills

Performance Testing,Organizational skills,Classroom Experience,Learning Technology,Instructional Design,Customer Support,IT Service Management,LMS,Software Testing,Training & Development,Adobe Captivate,Public Speaking

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 65520 - 107120