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Academic Technology Consultant

Academic Technology Consultant

InsideHigherEdLos Angeles, California, United States
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Anderson Computing & Information Services (ACIS) provides information and technology services to the Anderson School of Management. Under the general direction of the Director, Academic Technology S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Information Technology Professional

Information Technology Professional

U.S. NavySherman Oaks, CA, US
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To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Sr. Manager - Technology Implementation Consultant

Sr. Manager - Technology Implementation Consultant

CompassX GroupLos Angeles, CA, US
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Manager - Technology Implementation Consultant.At CompassX, our clients rely on us to lead high-priority strategic initiatives and transformational projects. Our mission is to create a community of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
tutor - Information Technology

tutor - Information Technology

BUKILos Angeles, CA, US
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Do you want to earn money by teaching? Would you like to have a flexible schedule without being in the office all the time? Are you creative and do you like to implement your own teaching strategy ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Project Manager, Technology

Project Manager, Technology

SKIMSLos Angeles, CA, US
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SKIMS is a solutions-oriented brand creating the future of underwear, shapewear and loungewear.We’re disrupting the industry with our game-changing product and culturally driven creative, and are l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Technology Implementation Consultant

Technology Implementation Consultant

VirtualVocationsVan Nuys, California, United States
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A company is looking for a Technology Implementation Consultant to support the Drug Diversion application in the Health Division Implementation group. Key Responsibilities : Configure software duri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Information Technology Consultant, CIO

Senior Information Technology Consultant, CIO

County of Los AngelesLos Angeles, California, USA
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When to Submit Your Application : .The application filing period will begin on.We will keep accepting applications until the position is filled. The application window may close unexpectedly once we h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Pharma Technology Consultant Manager

Pharma Technology Consultant Manager

PricewaterhouseCoopers Advisory Services LLCLos Angeles,CA
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SummaryAt PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients.These individua...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Vice President, People Systems & Technology

Vice President, People Systems & Technology

Sony Pictures EntertainmentCulver, California, USA
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About Sony Pictures Entertainment.At Sony Pictures we are in the business of creativity making some of the most beloved film and television of all time for every platform in the world.As the most c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Technology Business Consultant (Resources)

Customer Service Technology Business Consultant (Resources)

Los Angeles StaffingLos Angeles, CA, US
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Accenture Song Customer Service Expert.We Are : Accenture Songa new breed of agency that's all about the Experience.For us, customer experience is not an add-on. it's foundational to who we are and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Chief Technology Officer

Chief Technology Officer

MoonGlendale, CA, United States
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Join to apply for the Chief Technology Officer role at Moon.An ambitious and independent stealth SaaS company incubated by Home Organizers, a market leader with decades of proven success in designi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Financial Crime Technology Senior Consultant

Financial Crime Technology Senior Consultant

CroweLos Angeles, CA, US
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Financial Crime Technology Senior Consultant.Join our Consulting Financial Crime practice to lead our markets and the clients we serve within the financial services industry.From day one of your ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Category Manager - Technology

Category Manager - Technology

Procurement PeopleLos Angeles, CA, US
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Procurement People are currently partnered with a large corporate based in Downtown Los Angeles to support them in their search for a Category Manager covering across Technology.The Category Manage...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Academic Technology Consultant

Academic Technology Consultant

University of California - Los Angeles (UCLA)Los Angeles, CA, United States
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Anderson Computing & Information Services (ACIS) provides information and technology services to the Anderson School of Management. Under the general direction of the Director, Academic Technology S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Finance Solutions- Treasury Technology Consultant, Senior Manager

Finance Solutions- Treasury Technology Consultant, Senior Manager

PwCLos Angeles,CA
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SummaryAt PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial so...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Academic Technology Consultant

Academic Technology Consultant

InsideHigherEdLos Angeles, California, United States
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Department Summary

Anderson Computing & Information Services (ACIS) provides information and technology services to the Anderson School of Management. Under the general direction of the Director, Academic Technology Solutions (ATS), the Academic Technology Consultant provides academic technology support to about 400 Anderson School faculty and staff and 2000 students in various academic programs.

Position Summary

Anderson Computing & Information Services (ACIS) provides information and technology services to the Anderson School of Management. Under the general direction of the Director, Academic Technology Solutions (ATS), the Academic Technology Consultant provides academic technology support to about 400 Anderson School faculty and staff and 2000 students in various academic programs. The ATS team, which is made up of both full-time staff and student workers, advocates and supports the use of technology, which includes hardware, software, and A / V equipment, in Anderson classrooms and other learning spaces. The ATS team serves as the 2nd tier support to the ACIS Helpdesk, handling inquires related to educational technology, such as video and web conferencing, classroom A / V equipment, learning management system, course evaluation, productivity and collaboration software, and etc. ATS works closely with other internal teams within ACIS to ensure issues and requests are resolved as quickly as possible. The Academic Technology Consultant will perform hands-on support tasks, resolve technical problems, monitor service ticket system, classroom hotline, and email inboxes, operate A / V systems, and provide training and documentation to Anderson and guest users. This position will have extensive interactions with Anderson staff and faculty to understand course objectives and technical requirements and to provide consultation and support including setting up, configuring, testing, and troubleshooting A / V equipment, network, computers, and software systems in classrooms and other learning spaces for instructions, seminars, workshops, and conferences. This position will research, evaluate, implement, deploy, and support instructional technologies solutions, as well as manage and participate in classroom and instructional technology upgrade and roll-out projects. This position reports to the Director, Academic Technology Solutions. Incumbent must be able to function effectively as a mem

Salary & Compensation

  • UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

  • Minimum three years of technical service experience. (Required)
  • Strong customer service orientation and possess the ability to establish and maintain cooperative working relations with faculty, students, Anderson and ACIS staff, as well as vendors and suppliers. (Required)
  • Demonstrated ability to handle the highest difficulty customer service situations calmly, courteously and efficiently. (Required)
  • Skill in portraying to the user availability and approachability, patiently listening to the user's description of the problem, probing with knowledgeable questions, interpreting information to advise and guide the user to an effective solution. (Required)
  • Detailed knowledge of Moodle, the UCLA Common Collaboration and Learning Environment (CCLE). (Required)
  • Familiarity with Anderson School faculty research and faculty / student instructional needs. (Required)
  • Demonstrated ability to schedule, prioritize, and complete tasks in a fast-faced and demanding environment. (Required)
  • Self-motivating, able to work as part of a team sharing duties and responsibilities with peers, generating own assignments and completing them without supervisor involvement. (Required)
  • Demonstrated ability to work under time constraints and competing requests for services, and to set priorities which accurately reflect the relative importance of job responsibilities. (Required)
  • Demonstrated ability to learn new skills in response to a changing work environment and to expand the knowledge base on issues affecting the work-unit and the organization. (Required)
  • Must be able to lift and move equipment weighing up to 30 pounds. (Required)
  • Demonstrated ability to explain diagnostic and troubleshooting procedures to clients. (Required)
  • Detailed knowledge of off-the-shelf PC and Mac software applications including Microsoft Office, web browser, video conferencing client, and email applications. (Required)
  • Detailed knowledge of the instructional technology solutions, such as Blue, Zoom, Polycom, Mediasite, Kaltura, Office365, and etc. (Required)
  • Working knowledge of software installations and testing procedures for networked and single user systems for Anderson supported software. (Required)
  • Demonstrated ability to troubleshoot hardware problems and replace parts as necessary. (Required)
  • Working knowledge of the current Microsoft and Mac operating systems. (Required)
  • Working knowledge of mobile devices, operating systems (e.g. Android and iOS), and software applications, such as Office Mobile. (Required)
  • Detailed knowledge of mobile devices and screen casting and connectivity issues. (Required)
  • Demonstrated ability to anticipate and solve potential computer, network, and A / V system problems through running appropriate diagnostic programs. (Required)
  • Demonstrated ability to program with APIs and in various programming languages to integrating systems and data. (Required)
  • Demonstrated ability to employ logical methodology while troubleshooting technical problems. (Required)
  • Detailed knowledge of projection equipment and audio / visual equipment, including microphone, video camera, speaker, and etc. (Required)
  • Demonstrated ability to communicate effectively in standard English, both written and verbally, to share information with co-workers and users and to explain details in a clear and concise manner. (Required)

    • Special Conditions for Employment

  • Background Check : Continued employment is contingent upon the completion of a satisfactory background investigation.

    • Schedule

    Standard hours are Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m.

    Union / Policy Covered

    TX-Systemwide Technical

    Complete Position Description

    https : / / universityofcalifornia.marketpayjobs.com / ShowJob.aspx?EntityID=38&JDName=Educational%20Technology%20Specialist%203%20TX%20(TBD_940569)